Unable to install new WP8 release

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2 posts, 0 answers
  1. Daryl
    Daryl avatar
    8 posts
    Member since:
    Apr 2007

    Posted 01 Mar 2014 Link to this post

    Hi, I'm receiving the following error when trying to update the WP8 controls through the Telerik control panel.  Suggestions?

    Application Version: 2014.1.210.1
    Description: Application needs to close
    System.ArgumentException: Duplicate operationInfos not allowed (Uninstalling Telerik UI for Windows Phone 8 Q3 2013 SP2, Uninstalling Telerik UI for Windows Phone 8 Q3 2013 SP2).
    Parameter name: operationInfos

    Server stack trace: 
       at Telerik.CommonInstaller.Operations.OperationInfoDependencies.Initialize(IList`1 operationInfos)
       at Telerik.CommonInstaller.Operations.OperationInfoDependencies..ctor(IList`1 operationInfos)
       at Telerik.CommonInstaller.Application.ProductInstaller.UninstallProduct(IInstallable product)
       at Telerik.CommonInstaller.Application.Actions.UninstallAction.GetSequenceCookie()
       at Telerik.CommonInstaller.Application.Actions.InstallActionBase.Initialize()
       at Telerik.CommonInstaller.Application.Services.InstallationService.TrackAndStartActions(IList`1 actions)
       at Telerik.CommonInstaller.Application.Services.InstallationService.StartActions(IList`1 actions)
       at Telerik.CommonInstaller.InstallerUIBase.ViewModels.InstallationProgressPageViewModelBase.<OnNavigated>b__12()
       at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
       at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

    Exception rethrown at [0]: 
       at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
       at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
       at System.Action.EndInvoke(IAsyncResult result)
       at Telerik.CommonInstaller.InstallerUIBase.ViewModels.InstallationProgressPageViewModelBase.<>c__DisplayClass16.<>c__DisplayClass19.<OnNavigated>b__15()
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
  2. Vesko
    Vesko avatar
    117 posts

    Posted 05 Mar 2014 Link to this post

    Hi Daryl,

    We are sorry for the inconvenience.

    This is a known issue. It is observed when both UI for Windows Phone 7 and UI for Windows Phone 8 are part of one subscription. In this case we suggest you to use the offline installer to upgrade. Use the link below to download the MSI installation package (Automatic installation).


    Please let us know if further assistance is required.


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