The given key was not present in the dictionary. Exception Rich Text Box

[Aaron]

Hello,

I am using the rad rich text box to try to upload documents, and I'm getting this exception

The given key was not present in the dictionary.

Stack Trace:

at System.ThrowHelper.ThrowKeyNotFoundException()
at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
at Telerik.Windows.Documents.FormatProviders.OpenXml.OpenXmlHelper.ConvertStringToUnderline(String value)
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.SpanStyleImporter.ReadUnderline(Style style)
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.SpanStyleImporter.ReadStyle(Style style)
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.ParagraphStyleImporter.ReadStyle(Style style)
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.ParagraphImporter.Import(Style parentStyle)
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.TableImporter.ImportTableCell(Style parentStyle)
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.TableImporter.ImportTableRow(Style parentStyle)
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.TableImporter.Import(Style parentStyle)
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.MainDocumentImporter.BuildTable(Style parentStyle)
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.MainDocumentImporter.BuildBody()
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.MainDocumentImporter.BuildDocument()
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.MainDocumentImporter.Import()
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.DocxImporter.ReadXmlContentFromPackage(DocxPartImporterBase importer)
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.DocxImporter.Import()
at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.DocxFormatProvider.Import(Stream input)
at Telerik.Windows.Documents.FormatProviders.DocumentFormatProviderBase.Import(Byte[] input)
at DocumentEditor.MainPage.service_GetUploadedDocumentForItemIDCompleted(Object sender, GetUploadedDocumentForItemIDCompletedEventArgs e)
at DocumentEditor.WSPEditorService.WSPEditorServiceClient.OnGetUploadedDocumentForItemIDCompleted(Object state)

I can get you the docx file that I'm using if you'd like, but I am not able to attach it to this post because the uploader only supports images.

[Ivailo Karamanolev]

Hello Aaron,

Thank you for reporting this issue. The problem occurs when the document has an underline type that is not supported by RadDocument. However, an unhandled exception is not a normal behavior, so we've fixed that. The change will be visible in the next official release at the latest (Q2 SP1).

All the best,
Ivailo
the Telerik team

[Aaron]

Hang on, I realize you answered this a long time ago, but I didn't read what you said close enough.  Are you saying this is going to be fixed or that you're just going to catch the exception?

[Ivailo Karamanolev]

Hi Aaron,

When there is an underline type that we do not support, it is normal not be rendered correctly. However, no unhandled exceptions should occur. If you update to a later version than the one I mentioned, preferably the last one, 2011 Q2, no issues should be present with these documents. However, if you happen to encounter any documents that you can not import, feel free to open a support ticket of type General Feedback and attach the document for us to review.

Greetings,
Ivailo
the Telerik team