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SP1 - Grid customization reset

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Antonio Bakula
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Antonio Bakula asked on 28 Sep 2010, 05:21 AM
In SP1 this happens *very* frequently, it's very irritating.

versions:
TeamPulse: Standard Edition 2010.2.916.0
SilverLight: 4.0.50826.0
Windows 7, IE 8.0.7600.16385

Error screenshot and log :

Exception Type: TeamPulse.Client.ApplicationSettingsException
Exception Message: A problem was encountered loading grid customizations.  As a result the grid customizations for this screen have been reset.  We apologize for the inconvenience.
   at TeamPulse.Client.Utilities.RadGridViewSettings.LoadState()
   at TeamPulse.Client.Utilities.RadGridViewSettings.Loaded(Object sender, EventArgs e)
   at MS.Internal.CoreInvokeHandler.InvokeEventHandler(Int32 typeIndex, Delegate handlerDelegate, Object sender, Object args)
   at MS.Internal.JoltHelper.FireEvent(IntPtr unmanagedObj, IntPtr unmanagedObjArgs, Int32 argsTypeIndex, Int32 actualArgsTypeIndex, String eventName)
(Inner Exception)
Exception Type: TeamPulse.Client.ApplicationSettingsException
Exception Message: A problem was encountered loading grid customizations.  As a result the grid customizations for this screen have been reset.  We apologize for the inconvenience.
   at TeamPulse.Client.Utilities.RadGridViewSettings.RadGridViewApplicationSettings.Reload()
   at TeamPulse.Client.Utilities.RadGridViewSettings.LoadState()
(Inner Exception)
Exception Type: System.Runtime.Serialization.SerializationException
Exception Message: [ErrorDeserializing]
Arguments: [ErrorTypeInfo]
Arguments: TeamPulse.Client.Utilities.RadGridViewSettings+RadGridViewApplicationSettings
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.50826.0&File=System.Runtime.Serialization.dll&Key=ErrorTypeInfo;[Xml_UnexpectedEOFInElementContent]
Arguments: d3p1:ColumnSetting, Value, KeyValueOfstringanyType, ArrayOfKeyValueOfstringanyType.;1;6145
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.50826.0&File=System.Xml.dll&Key=Xml_UnexpectedEOFInElementContent
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.50826.0&File=System.Runtime.Serialization.dll&Key=ErrorDeserializing
   at System.Runtime.Serialization.XmlObjectSerializer.ReadObjectHandleExceptions(XmlReaderDelegator reader, Boolean verifyObjectName)
   at System.Runtime.Serialization.XmlObjectSerializer.ReadObject(XmlDictionaryReader reader)
   at System.Runtime.Serialization.XmlObjectSerializer.ReadObject(Stream stream)
   at TeamPulse.Client.Utilities.RadGridViewSettings.RadGridViewApplicationSettings.Reload()
(Inner Exception)
Exception Type: System.Xml.XmlException
Exception Message: [Xml_UnexpectedEOFInElementContent]
Arguments: d3p1:ColumnSetting, Value, KeyValueOfstringanyType, ArrayOfKeyValueOfstringanyType.;1;6145
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.50826.0&File=System.Xml.dll&Key=Xml_UnexpectedEOFInElementContent
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
   at System.Xml.XmlTextReaderImpl.ThrowUnclosedElements()
   at System.Xml.XmlTextReaderImpl.ParseElementContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlReader.ReadEndElement()
   at System.Xml.XmlDictionaryReader.XmlWrappedReader.ReadEndElement()
   at System.Xml.XmlDictionaryReader.ReadElementContentAsBoolean()
   at System.Runtime.Serialization.XmlReaderDelegator.ReadElementContentAsBoolean()
   at ReadColumnSettingFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
   at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
   at System.Runtime.Serialization.XmlObjectSerializerReadContext.ReadDataContractValue(DataContract dataContract, XmlReaderDelegator reader)
   at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, DataContract& dataContract)
   at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns)
   at ReadArrayOfColumnSettingFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString , XmlDictionaryString , CollectionDataContract )
   at System.Runtime.Serialization.CollectionDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
   at System.Runtime.Serialization.XmlObjectSerializerReadContext.ReadDataContractValue(DataContract dataContract, XmlReaderDelegator reader)
   at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, DataContract& dataContract)
   at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns)
   at ReadKeyValueOfstringanyTypeFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
   at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
   at ReadArrayOfKeyValueOfstringanyTypeFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString , XmlDictionaryString , CollectionDataContract )
   at System.Runtime.Serialization.CollectionDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
   at System.Runtime.Serialization.XmlObjectSerializerReadContext.ReadDataContractValue(DataContract dataContract, XmlReaderDelegator reader)
   at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, DataContract& dataContract)
   at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Type declaredType, DataContract dataContract, String name, String ns)
   at System.Runtime.Serialization.DataContractSerializer.InternalReadObject(XmlReaderDelegator xmlReader, Boolean verifyObjectName)
   at System.Runtime.Serialization.XmlObjectSerializer.ReadObjectHandleExceptions(XmlReaderDelegator reader, Boolean verifyObjectName)




5 Answers, 1 is accepted

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Ryan
Telerik team
answered on 28 Sep 2010, 04:48 PM
Hi Antonio Bakula,

Could you try Deleting your TeamPulse Application Storage, to see if that fixes your issue?

Right Click in TeamPulse, then on Click on 'Silverlight'. A configuration dialog will open. Goto the 'Application Storage' tab, find your current TeamPulse site URL, and Delete the storage. (see attached screen shot)

Hopefully this works, if not do you recall what sort of Grid Customizations you may have made? For example: adding \ removing columns, adding filters, sorting columns, re-ordering columns.

Thanks!
Ryan
the Telerik team
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Antonio Bakula
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answered on 29 Sep 2010, 11:34 AM
Hi Ryan !

I did that and now it seems that is working OK, big TNX :)

and if this happens again I will send you my grid customization details.
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Antonio Bakula
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answered on 01 Oct 2010, 02:57 AM
Hi Ryan,

it seems that this happens when I set filter on status in stories view, here are my grid columns :

http://screencast.com/t/ZWFmNGQxY2Ut

and this are status settings

http://screencast.com/t/MzMyY2MzZTAt
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Ryan
Telerik team
answered on 01 Oct 2010, 05:27 PM
Hi Antonio Bakula,

Thanks, we have reproduced the issue and you are right, its directly related to setting a filter on the Grid. This bug will be fixed for our next release.

I have credited you account with some Telerik Points for your help.

All the best,
Ryan
the Telerik team
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Antonio Bakula
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answered on 02 Oct 2010, 02:00 PM


OK, thanks for the points.
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