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RadExtendedTileData.VisualElement rendering scale issue in a background agent

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LiveTileHelper
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julien
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julien asked on 08 Feb 2014, 09:42 PM
Hello,
I have a method that generates my secondary tiles.
I use RadFlipTileData and the LiveTileHelper. I set "VisualElement" property to a user control that contains a text (TextBlock element).

When I create my tile from my application, everything is ok ! Text has a good size.

In my background agent I do exactly the same just changing the text content but it seems that the generated bitmap is 2 or 4x times larger !
The tile design is not good anymore; the text goes outside of the tile... 

I use LiveTileHelper.UpdateTile(eventTile, tileData) method in my background agent (only difference i think)

> Why ?
> Is there something I can to to have same rendering in my app and background agent ?

Thanks a lot,
Julien

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Todor
Telerik team
answered on 13 Feb 2014, 07:34 AM
Hi Julien,

We are not able to reproduce the described issue. I'd like to ask you to send us a sample project that we can use to reproduce the issue so we can assist you further.

Please note that you will need to open a new support ticket in order to be able to attach a project.

Regards,
Todor
Telerik
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