RadEditor in FireFox

2 posts, 0 answers
  1. Hardik
    Hardik avatar
    3 posts
    Member since:
    Nov 2011

    Posted 22 May 2012 Link to this post

    Hello All,

    1st Issue
    I am currently using the 2012.1.215.40 version of the Telerik dlls.

    I have one page having the iFrame in in. I am loading another page in this iframe having the user controls. Also that page has a master page which is dynamic master page that is I need to assign the master page dynamically to that page.

    In that page I open RadWindow having the RadEditor in it but I am not able to click on any tool of the RadEditor. It is working with the Shortcut Keys but not working with the mouse clicks. Also it is working with the Safari browser but not working with the FireFox.

    Another page have also same behavior but the difference is that I am opening the radeditor in the RadWindow but the it has beed given a target url that it is totally a different page so it is also working fine.

    But if I try to use the RadWindow in the same control the this kind of problem happens.

    2nd Issue
    I am using the RadEditor and for the ImageManager tool I am creating the dynamic folders for the UploadPath and ViewPaths.
    But when I click on Upload and upload the image if the folder is empty that is I am uploading the first image then image manager does not show any image uploaded. But if I close the window and then refresh the page and again open the Image manager then it shows the image which I have uploaded before. And then everything work properly that is I am able to upload other images after that but problem is just with the first image.

    Hope for the proper solutions and suggestions.

    Thanks to all

  2. Rumen
    Rumen avatar
    13240 posts

    Posted 24 May 2012 Link to this post

    Hello Hardik,

    Straight to the points:
    1) I am aware of a problem which is logged in the following PITS item: http://www.telerik.com/support/pits.aspx#/public/aspnet-ajax/4889, e.g.

    FIX RadEditor is unusable when inside a control containter of RadWindow

    If you use RadWindow to display a RadEditor instance the buttons in RadEditor do not work (rendering it unusable). The issue only arises when RadWindow is used as a control containter (i.e. the RadEditor is within the <ContentTemplate> of RadWindow).

    To fix the problem you must execute the onParentNodeChanged() method of the RadEditor object after it is shown.

    Here is the sample project: http://www.telerik.com/ClientsFiles/291003_UnusableEditorFIX.zip

    My suggestion is to fire the editor.onParentNodeChanged() method when loading the dialog.

    If you still experience the problem, please, isolate it in a simple working project and send it for examination.

    2) Do you get any errors when the problem happens? Is it possible to open a support ticket and provide a sample working project or at least a live url to the problematic page for examination?

    All the best,
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
Back to Top