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RadChart Silverlight 4 Chrome / Safari Rendering / Alignment Issues

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Misha
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Misha asked on 11 Jan 2012, 08:16 PM
Hello, 

This issue was described here: http://www.telerik.com/community/forums/silverlight/tileview/radtileview-radchart-rendering-problem-in-chrome.aspx, but I wanted to create my own thread as well. 

There is a problem with the RadChart (the pie chart specifically) when there is a combination of Silverlight 4 and Google Chrome (Windows/Mac) or Safari (Mac Only, it works on Windows). This issue did not occur in any browser when using the Silverlight 5 runtime. 

The examples of this alignment issue can be seen from these images:

http://www.telerik.com/ClientsFiles/326482_RadPieChartExample.PNG
http://www.telerik.com/ClientsFiles/279873_ChartError-Silverlight.png
http://www.telerik.com/ClientsFiles/275967_Util-Pie-Chart-Problem.png

I can provide a link to my companies live site if you need to see the problem in action.

Please let me know if there is any knowledge of a possible fix for Silverlight 4 and this issue.

Thank you,
Misha

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Giuseppe
Telerik team
answered on 16 Jan 2012, 12:40 PM
Hello Misha,

Could you confirm whether you are able to reproduce this behavior consistenly in Google Chrome for Windows, or does it occur randomly? Could you check whether enabling / disabling chart animations produces any difference at all (ChartArea.EnableAnimations property)?

By any means, we do not have a solution for such visual glitch at the moment and the fact that it is triggered in WebKit browsers (like Chrome and Safary) only suggests there is a specific integration issue between them and the Silverlight platform so upgrading to Silverlight 5 might be the only viable option to solve the problem.


Kind regards,
Giuseppe
the Telerik team

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