This is a migrated thread and some comments may be shown as answers.

RadAsyncUpload Causing problem in MAC Machine in Safari

4 Answers 62 Views
Forum suggestions
This is a migrated thread and some comments may be shown as answers.
Hardik
Top achievements
Rank 1
Hardik asked on 18 Nov 2011, 05:34 AM
Hello All
 
I am new to the telerik controls and I have just started using the RadAsynFile Uploaded control. But it cause some problem in Safari browser in MAC Machine.
I have added a Multiview control and in each view there is update panel and a RadAsyncUpload control. Also I have added the update process control in each view.

And the main thing is that all these thing are in a RadWindow.

The Views of the multiview will be show and hide on the button click.

the problem is that when I open this RadWidnow and shows the view having the RadAsynUpload, it just showing the update process and page can no more executes further. This problem only happens in the MAC machine and in Safari browser. I have also tried the simple file uploader contrl and it works fine but main problem is with the RadAsyncUpload control.

4 Answers, 1 is accepted

Sort by
0
Peter Filipov
Telerik team
answered on 22 Nov 2011, 12:28 PM
Hi Hardik,

Please try to add the following javascript code before the declaration of the RadAsyncUpload control.
Telerik.Web.UI.RadAsyncUpload.Modules.Flash.isAvailable = function () { return false; };
Telerik.Web.UI.RadAsyncUpload.Modules.Silverlight.isAvailable = function() { return false; };

The code above will force the RadAsyncUpload to use only IFrame module to upload files. We have some issues, with Silverlight and Flash module, that are out of our hands. The best way is to stop them for now.

Kind regards,
Peter Filipov
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
0
Hardik
Top achievements
Rank 1
answered on 15 Dec 2011, 12:13 PM
Hi Peter

I will try your solution

Thank you
0
Hardik
Top achievements
Rank 1
answered on 21 Dec 2011, 12:56 PM
Hi Peter

I have added the scripts given by you and RadAsyncUpload is working properly.

But again faced a new problem. Once I select the images and upload them from server side the RadAsyncUpload gets disabled.
I am not able to select the image again from the RadAsyncUpload.

So is there any solution for this.???

Thanks in Advance.
0
Peter Filipov
Telerik team
answered on 23 Dec 2011, 09:53 AM
Hello Hardik,

In order to investigate the problem, could you please send me a working sample project that demonstrates the issue. Please give me information about your OS, browser, and Telerik.Web.UI.dll version that you use.

Kind regards,
Peter Filipov
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
Tags
Forum suggestions
Asked by
Hardik
Top achievements
Rank 1
Answers by
Peter Filipov
Telerik team
Hardik
Top achievements
Rank 1
Share this question
or