Push Notification using Telerik AppBuilder with Microsoft Windows Azure

[Mohammad Owidat]

Greetings,

I'm trying to use Windows Azure Push Notifications with Telerik Platform App Builder, but I'm having issue where notifications never arrived to the targeted devices, after they registered successfully to the Azure Notification hub.

I create a Github project to show my code https://github.com/owidat/Telerik_AppBuilder_Azure_PushNotification

I Also used Microsoft Service Bus Explorer to make sure that devices are registered (which they are), but I keep seeing the following error:

Exception: A certificate with thumbprint 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' cannot be found.

Which is related to the .p12 Cryptographic Identity, but I'm not sure that this is the problem and I tried to recreate the .p12 and re upload it to Azure portal but the same Exception keep coming with the Microsoft Service Bus Explorer, Also I'm not sure that this is the problem because test push notifications are not hitting the Android and windows devices too.

Till this point I do not know how to find the issue and resolve it.

So please can anyone help me?

 

Best Regards,

Mohammad Owidat

[Kaloyan]

Hi Mohammad,

Thank you for bringing the issue to our forums. Unfortunately, we are not aware of what could be causing the above mentioned error. Further, it is hard to say why push notifications from Azure are not delivered on your test devices from our side. At this stage, I would suggest you to seek solution from the Microsoft community, as they should have more information about the error you are experiencing and the exact steps that need to be executed in order to enable push notifications for Cordova applications.

If you haven't done so, you can also check these articles on the matter. I hope they help.
 - Push Notifications to Cordova Apps with Microsoft Azure
 - Push Notifications to PhoneGap Apps Using Notification Hubs
 - Using Azure Notification Hub with PhoneGap

Regards,
Kaloyan
Telerik

 

 

[Mohammad Owidat]

Hi Kaloyan,

Thanks for your help and respond.

Yes these articles are from the resources that I'm following in order to make it work.

I contact Telerik (On this forum), and posted a question on stackoverflow (http://stackoverflow.com/questions/32562093/push-notification-using-telerik-appbuilder-with-microsoft-windows-azure), also I contacted Microsoft Azure tech team if they can help me through this issue.

Best Regards,

Mohammad Owidat

 

[Anton Dobrev]

Hello Mohammad,

Perhaps this section of the Azure documentation would be helpful - https://azure.microsoft.com/en-us/documentation/articles/notification-hubs-ios-get-started/ (see Configure your notification hub - pt. 7)

It appears that the certificate thumbprint should be configured as well prior to be able to send notifications.

When sending push notifications via the hub perhaps you need to specify which from the configured certificate you will be using and its thumbprint.

It seems that issue should better be addressed to the community and Azure forums, but feel free to update this thread with the progress on this or with any other questions that may arise.

I hope that this helps.

Regards,
Anton Dobrev
Telerik