OutOfMemoryException was unhandled by user code

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4 posts, 0 answers
  1. Ela
    Ela avatar
    1 posts
    Member since:
    May 2013

    Posted 30 May 2013 Link to this post

    I am trying to update secondary tiles of my application usingLiveTileHelper.UpdateTile method. Some of the secondary app tiles are updated but my app gets stuck updating any one of the tile in between with this exception: 

    OutOfMemoryException was unhandled by user code
    on the method: LiveTileHelper.UpdateTile(tile, flipTileData);

    What do I need to do to get this working on all secondary tiles?


  2. Todor
    Todor avatar
    798 posts

    Posted 04 Jun 2013 Link to this post

    Hello Ela,

    Thank you for your question.

    We are not aware of a similar exception caused by the UpdateTile method. When you update a tile, a new image is created with the details that need to be displayed so if your application is already using a lot of memory and is close to the memory limits, the new image that is created from the tile might be passing the limits. It would be great if you share some more info about the scenario where this occurs and it would be best if you could send us a project that illustrates how this issue occurs. It could help us to easily understand what's the cause and assist you faster.

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  3. Tomas
    Tomas avatar
    3 posts
    Member since:
    Apr 2012

    Posted 20 Mar 2014 Link to this post

    I can confirm the exception, some of my users are reporting that their live tile is not updated correctly - sometimes. From the stacktraces in Dev Center, I can see that is usually crashes around method "SaveTilesData" and somewhere inside XmlSerializer

    Frame    Image                                      Function                                                                                                 Offset        
    0        mscorlib_ni                                System.Reflection.Emit.AssemblyBuilder.nCreateDynamicAssembly                                            0x00000001    
    1        mscorlib_ni                                System.Reflection.Emit.AssemblyBuilder..ctor                                                             0x000001a6    
    2        mscorlib_ni                                System.Reflection.Emit.AssemblyBuilder.InternalDefineDynamicAssembly                                     0x0000007c    
    3        mscorlib_ni                                System.AppDomain.InternalDefineDynamicAssembly                                                           0x0000002c    
    4        mscorlib_ni                                System.AppDomain.DefineDynamicAssembly                                                                   0x0000002c    
    5        system_xml_serialization_ni                System.Xml.Serialization.CodeGenerator.CreateAssemblyBuilder                                             0x00000064    
    6        system_xml_serialization_ni                System.Xml.Serialization.TempAssembly.GenerateRefEmitAssembly                                            0x000000d4    
    7        system_xml_serialization_ni                System.Xml.Serialization.XmlSerializer.GenerateTempAssembly                                              0x00000064    
    8        system_xml_serialization_ni                System.Xml.Serialization.XmlSerializer..ctor                                                             0x000000fc    
    9        system_xml_serialization_ni                System.Xml.Serialization.XmlSerializer..ctor                                                             0x00000012    
    10       telerik_windows_backgroundagenttools_ni    Telerik.Windows.Controls.LiveTileHelper.SaveTilesData                                                    0x000000c6    
    11       telerik_windows_backgroundagenttools_ni    Telerik.Windows.Controls.RadFlipTileData.Telerik.Windows.Controls.ITileData.RegisterTile                 0x00000446    
    12       telerik_windows_backgroundagenttools_ni    Telerik.Windows.Controls.RadFlipTileData.Telerik.Windows.Controls.ITileData.CreateTileData               0x00000164    
    13       telerik_windows_backgroundagenttools_ni    Telerik.Windows.Controls.LiveTileHelper.UpdateTile                                                       0x0000003e    
    14       expires_agent_ni                           Expires.Services.TileService+__c__DisplayClass4._RefreshAllTiles_b__3                                    0x00000182
  4. Todor
    Todor avatar
    798 posts

    Posted 25 Mar 2014 Link to this post

    Hello Tomas,

    I'd like to ask you for a little more details on your scenario. Is your application targeting WP7 or WP8? Also what type of tiles do you use - Standard, Flip, Cycle or Iconic? The last thing that I'd like to ask you to share are the Exception type and the Problem function that are stated in the Dev Center report.

    Thank you for your cooperation.


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