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Not possible to install .crt file to Android TV Box

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fabian
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fabian asked on 29 Jun 2020, 01:28 PM

Hi, 

I'm trying to watch the API calls that my app is doing using Fiddler, I was able to do it in Android Phone, iOS, but not in Android TV box. 

For some reason, the .crt file is not being installed in the device. When I try to install it, the box shows me a message saying "Certificate not installed", so I'm not being able to capture the API calls. 



Did someone make Fiddler work in Android TV devices?

 

Thanks. 

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Eric R | Senior Technical Support Engineer
Telerik team
answered on 29 Jun 2020, 08:36 PM

Hi Fabian,

This may be because Android 7+ ignores installation of user provided certificates. Also, the device manufacturer may have additional security measures in-place to circumvent this which makes me think that this is not possible.

However, can you confirm the following information?

  1. Which version of Android is in use on the Android TV Box?
  2. What are the proxy settings of the Android TV Box?
  3. Do you have the developer options available on the Android TV Box?
  4. Since you own the app, can you side-loading your application on to the Android TV Box?
  5. Have you followed the How To: Capture Android Traffic article?
  6. Are you able to tether the PC to the Android TV Box?

Once I have the above information I can try to provide more troubleshooting options.

Please let me know if you need any additional information. Thank you and I look forward to your reply.

Regards,


Eric R | Senior Technical Support Engineer
Progress Telerik

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Eric R | Senior Technical Support Engineer
Telerik team
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