Not capturing...

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Rainier
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Rainier asked on 16 Feb 2019, 09:40 AM

Hi, we're trying Fiddler everywhere on OSX Mojave, as a replacement to Charles, and it seemed to work when first installed as I got the password prompt, but upon relaunch it now no longer prompts for a password. Clicking the 'Capture button also does nothing.

Any ideas?

Thanks

Rainier
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commented on 16 Feb 2019, 09:42 AM

I should have mentioned I've also tried to launch fiddler with:

sudo /Applications/Progress\ Telerik\ Fiddler.app/Contents/MacOS/Progress\ Telerik\ Fiddler

Dimitar
Telerik team
commented on 22 Feb 2019, 09:11 AM

Hi Rainier,

I have a couple of questions I need to ask you in order to have clearer understanding of what the described scenario is.

1. Fiddler starts without prompting you for a password. Do you eventually get the password prompt after clicking the capture button?
2. Does the issue persist when opening Fiddler at a later time? ( either from terminal or by clicking the Fiddler icon )

If this issue persists, it will be very helpful if you send us Fiddler's logs folder ( located in %temp%/Progress Telerik Fiddler/Logs ) to help us narrow down what the problem is caused by.

Regards,
Dimitar
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Rainier
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commented on 22 Feb 2019, 10:01 AM

Hey!

1. I only ever saw the password prompt once, upon first launch and enabling of capture. It's never prompted me again, despite having launched Fiddler countless times and also clicking the 'Capture button as many times too. Note that clicking the 'Capture button does trigger an action, as it turns blue as the mouse button is pressed, but returns to standard UI colour when I release mouse button and capturing is not enabled. 

2. The issue persist no matter method of launch or how often I launch Fiddler.

One other observation - If I hit the capture button, and then shutdown Fiddler completely, it generates an unhandled js exception. If I simply launch and then shutdown Fiddler without clicking the 'Capture button, no exception. This is consistently reproducible. See attached screenshot.

Attached logs(open $TMPDIR) show a socket exception and internal 500. Please rename from .png to .zip.

Thanks

 

 

Rainier
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commented on 22 Feb 2019, 10:07 AM

Hey,

1. I was only ever prompted for password the once, upon clicking 'Capture the very first time I enabled it after install. Never seen a password prompt again however.

2. Issue persist regardless of how many times I launch Fiddler since having installed it a week ago.

Note - The 'Capture button does appear to trigger when I click it, as it turns blue. But as soon as I let go of the mouse button it turns back to default UI colour and remains disabled. Logs(open $TMPDIR) appear to show a socket related issue plus an internal 500, amongst other things. Please rename from .png to .zip

This Mojave 10.14.3 and integrated firewall is disabled btw, with no AV/Malware engine installed.

Thanks

Brandon Smith
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commented on 26 Feb 2019, 11:35 PM

I am having the exact same issue.
Diego
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commented on 27 Feb 2019, 06:21 PM

Same issue here, logs bellow:

NOTE: In my case, system proxy configurations are defined with a .pac file.

[2019-02-27 15:13:39:866] [info] Initializing splash screen.
[2019-02-27 15:13:39:910] [info] Attempting to run server - 5 attempts left.
[2019-02-27 15:13:39:910] [info] Generating random port.
[2019-02-27 15:13:39:910] [info] Trying to start server at port [33887].
[2019-02-27 15:13:40:450] [info] Displaying splash screen.
[2019-02-27 15:13:41:865] [info] Fetching .NET Core server status.
[2019-02-27 15:13:42:362] [info] Application successfully connected to .NET Core server [33887].
[2019-02-27 15:13:42:362] [info] Loading application in window.
[2019-02-27 15:13:42:365] [info] Maximizing application window.
[2019-02-27 15:13:42:481] [info] AutoUpdate is enabled.
[2019-02-27 15:13:42:517] [info] Checking for update
[2019-02-27 15:13:42:952] [info] Destroying splash screen.
[2019-02-27 15:13:43:793] [info] Update for version 0.2.2 is not available (latest version: 0.2.2, downgrade is disallowed).
[2019-02-27 15:13:42:011] [Information] [Fiddler] !WARNING: Failed to get proxy information for Connection 'OSX Default' due to System.ArgumentOutOfRangeException Specified argument was out of the range of valid values.
Parameter name: i
[2019-02-27 15:13:42:013] [Information] [Fiddler] !WARNING: The Default Gateway information could not be obtained.
[2019-02-27 15:13:42:018] [Information] [Fiddler] Error: Failed to register Fiddler as the system proxy.
[2019-02-27 15:14:29:635] [Information] [Fiddler] !WARNING: Failed to get proxy information for Connection 'OSX Default' due to System.ArgumentOutOfRangeException Specified argument was out of the range of valid values.
Parameter name: i
[2019-02-27 15:14:29:635] [Information] [Fiddler] !WARNING: The Default Gateway information could not be obtained.
[2019-02-27 15:14:29:635] [Information] [Fiddler] Error: Failed to register Fiddler as the system proxy.
[2019-02-27 15:14:29:659] [Error] [Angular] Failed to toggle capturing

 

Dimitar
Telerik team
commented on 08 Mar 2019, 01:04 PM

Hi Diego,

For the moment,  we are not supporting Proxy Auto Configuration file handling on Mac and Linux. The full proxy configuration capabilities for Mac and Linux will come at a later stage of the development of Fiddler Everywhere.

Regards,
Dimitar
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4 Answers, 1 is accepted

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Simeon
Telerik team
answered on 02 May 2019, 04:29 PM
Hi all,

Thank you for the feedback. It really helps us to improve Fiddler Everywhere.

Based on the stack traces from the logs, it seems that during application startup Fiddler Everywhere is unable to load its root CA certificate for HTTPS traffic from ~/.fiddler/Certificates/RootCertificate.p12 Unfortunately, this case is not handled appropriately in the current version and the rest of the startup logic is not executed. Hence, the proxy settings are not initialized and the Capture button does nothing.

Until, we fix this behavior in the next version, could you please, uncheck the 'Decrypt HTTPS traffic' setting, remove the ~/.fiddler/Certificates/RootCertificate.p12 certificate, then re-check the 'Decrypt HTTPS traffic' and trust the new certificate. This should make Fiddler Everywhere generate a new ~/.fiddler/Certificates/RootCertificate.p12 file which should be valid.

Thanks and Regards,
Simeon
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Rainier
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commented on 02 May 2019, 04:49 PM

Hi Simeon, that seems to work, thanks!

Simeon
Telerik team
commented on 02 May 2019, 04:54 PM

Hi Rainier, could you please, confirm that you are able to close Fiddler Everywhere and open it again and it starts to capture when you enter your password. Thanks!

Regards,
Simeon
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Rainier
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commented on 02 May 2019, 04:59 PM

Indeed it does, which is surprising as I'm pretty sure I went through this a few times before but no dice. I don't recall seeing the authN prompts last time however. One other thing to mention - I actually updated it to the current version when the notification popped up, so maybe that's a factor.

If not then perhaps a transient issue with the OS and nowt to do with Fiddler, not sure, but it def works now having closed Fiddler and re-opened several times. I've actually opened a new thread on this :) https://www.telerik.com/forums/admin-password-required

Thanks

An
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commented on 23 Jun 2019, 01:57 AM

I'm still getting this error when closing the app after I delete the cert and reinstall the cert. This all happened when I started to use Charles and after I used Charles, I can't open FiddlerEverywhere anymore to get traffic. Before I was able to get traffic on my localhost without decrypt http and now I can't do that even when I reopen the app or reinstall the app. Can you take a look? Thanks.
Uncaught Exception:
Error: connect ECONNREFUSED 127.0.0.1:52776
    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1161:14)
Simeon
Telerik team
commented on 28 Jun 2019, 04:48 PM

Hi An,

Thanks for the feedback and sorry for the inconvenience. Could you please, provide us with the contents of your "$TMPDIR/Progress Telerik Fiddler/Logs" directory. I hope that it would allow us to investigate further the root cause of the problem.

Thanks and Regards,
Simeon
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An
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commented on 28 Jun 2019, 08:26 PM

Sorry issue is resolved now. A reboot of my Mac re-prompted for my password and resolved the problem. I didn't need to install the security certificates nor check decrypt https. It works now after removing the certificates and rebooting my Mac. Thanks.
Eleanor
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commented on 01 Aug 2019, 03:57 PM

I did the steps above to turn off https decryption, then to export a new certificate to trust. Still no response when I click "Capture" button. Never seen a prompt for a password either. So... Fiddler Everywhere on macOS Mojave just isn't working at all for me. v 0.4.0
Simeon
Telerik team
commented on 02 Aug 2019, 03:18 PM

Hi Eleanor, the second step regarding the certificate file deletion is very important. Here are the workaround instructions for your convenience:

1. uncheck the 'Decrypt HTTPS traffic' setting
2. delete the ~/.fiddler/Certificates/RootCertificate.p12 certificate
3. re-check the 'Decrypt HTTPS traffic'
4. trust the new certificate.

Regards,
Simeon
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Eleanor
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commented on 02 Aug 2019, 03:38 PM

I've done all those steps several times. Cleaned out my keychain before 'trusting' the newly created certificate. Restarted the Mac. No auth prompt. No action on clicking 'Capture'
Simeon
Telerik team
commented on 02 Aug 2019, 03:52 PM

Thanks for the confirmation. In this case, could you, please, provide me with the $TMPDIR/Progress Telerik Fiddler/Logs directory contents. It could help me find the root cause of the problem and to fix it.

Regards,
Simeon
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Eleanor
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commented on 02 Aug 2019, 03:56 PM

Don't seem to have that path: 

$ cd $TMPDIR/Progress Telerik Fiddler/Logs
-bash: cd: /var/folders/g5/bnwx46md7tg_x0g8lyd0f_bjwnfqlm/T//Progress: No such file or directory

Could you give another way to find your logs?

Simeon
Telerik team
commented on 02 Aug 2019, 03:59 PM

You should try with double quotes due the spaces in the path.
cd "$TMPDIR/Progress Telerik Fiddler/Logs"

Thanks,
Simeon
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Eleanor
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commented on 02 Aug 2019, 04:07 PM

Well... having a hard time getting to that path using Mac's file upload dialog!
Eleanor
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commented on 02 Aug 2019, 04:12 PM

Copied them elsewhere... here are most recent logs
Eleanor
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commented on 02 Aug 2019, 04:16 PM

You only allow jpg etc... not log files in your attach function. So I had to take screenshots.
Simeon
Telerik team
commented on 02 Aug 2019, 04:37 PM

Thanks Eleanor, you are great and providing me with the logs was really helpful. I would like to apologize for the inconvenience which this caused to you.

From the logs which I am seeing, Fiddler is having trouble getting the proxy server settings for the 'OSX Default' network connection.

I have two questions:

Is this your primary Internet connection?

What are the proxy server settings on the 'OSX Default' connection?

You can check you settings from System Preferences / Network, select the 'OSX Default' connection, click the Advanced... button and go to the Proxies tab.

If you are using the Auto Proxy Discovery or the Automatic Proxy Configuration options, they are still not supported for Mac and Linux.

If you would like, you could vote for this feature in our feedback portal.

Regards,
Simeon
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Eleanor
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commented on 02 Aug 2019, 06:18 PM

Well, we are using Kensington Hubs and I'm attaching what's in the proxy tab on that connection (there is no OSX Default in my list). Don't know a heck of a lot about proxy settings. My company does not use proxies. I do notice the "bypass for these hosts and domains" listing... for what it's worth.
Mario
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commented on 02 Aug 2019, 07:39 PM

I've been looking at the feedback and trying the different steps that are available and nothing is working. Here is my log file. Could I please get some assistance? Here are a few things that are (not) happening:
1. Not getting a request for a username/password
2. Capture isn't working at all
3. I use a VPN...although it's currently not on. Will that give me any trouble?
Mario
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commented on 02 Aug 2019, 07:47 PM

Attached file.
Alon
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commented on 05 Aug 2019, 03:37 PM

Hi,

I'm having the same problem when trying to use the application to proxy my network traffic.

1. When clicking on the 'Capture' button nothing happens.

2. I tried to uncheck+delete+re-check process and I didn't get the 'trust new certificate' popup and this didn't help in solving the issue.

3. Attached the logs from the "$TMPDIR/Progress Telerik Fiddler/Logs" folder.

4. I don't have any 'fiddler' cert in my keyChain - See attached image.

Can you please assist me?

 

Thanks,

Alon.

Eric R | Senior Technical Support Engineer
Telerik team
commented on 07 Aug 2019, 04:13 PM

Hi Alon,

From the logs it looks like Fiddler Everywhere is opening and closing fine but this may be an issue with .NET Core. Before we start investigating .NET Core, can you answer the following questions:

1. - When you open Fiddler Everywhere and check the Proxy settings for the default Network are the Web Proxy (HTTP) and Secure Web Proxy (HTTPS) checkboxes selected?

2. - Is .NET Core installed?

3. - What version of macOS is being used?

Please let me know if you need any additional information. Thank you and I look forward to your reply.

Regards,

Eric R | Technical Support Engineer
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Mario
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commented on 07 Aug 2019, 11:27 PM

Hi Eric R,

I post for help but didn't hear anything back. But here are the answers to your questions.

 

1. Nothing is selected as far as Proxy Settings in the Network Settings area.

2. Yes, .NET Core is installed. I'm on version 2.2.105

3. The version of Mac I'm on is Mojave 10.14.6

 

I hope this helps.

Eleanor
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commented on 08 Aug 2019, 01:42 PM

Hey, I'm not Alon, but I looked at default Network and the Web Proxy (HTTP) and Secure Web Proxy (HTTPS) checkboxes were not selected. I selected them, and when I opened Fiddler Everywhere, I was prompted for proxy password (used my registered fingerprint to allow), and the capture button started working (it prompted for proxy pw again first).
Eleanor
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commented on 08 Aug 2019, 01:45 PM

Oh, and it would be nice if the documentation mentioned those settings were needed, even though they're not Fiddler settings!
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Eric R | Senior Technical Support Engineer
Telerik team
answered on 09 Aug 2019, 12:30 PM
Hi Everyone,

I tested this on macOS Mojave version 10.14.6. I opened up Fiddler Everywhere and verified the Web Proxy and Secure Web Proxy settings were checked. This happened automatically on start when I tested it.

If this is not happening automatically when Fiddler Everywhere is opened, it is likely this setting has been unchecked. I recommend ensuring the Act as system proxy on startup is checked in the Fiddler Everywhere Settings. See the below screenshot for more details.



If the issue persists, as a workaround, manually set the Web Proxy and Secure Web Proxy in macOS settings. System Preferences -> Network -> Advanced

Please let me know if you need any additional information. Thank you.

Regards,

Eric R | Technical Support Engineer
Progress Telerik
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Alon
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commented on 19 Aug 2019, 05:59 PM

Hi Eric,
Thank you for the response.
1- Both checkboxes are NOT marked on both of my working network connections
2- I wasn't sure so I install it anyway again.
3- Mac OS: 10.14.6

After installing the .Net Core I tried to open the 'Fiddler Everywhere' application again and I got an update popup to version 0.50.
I installed it also and it still doesn't work.
When I verified the latest workaround you suggested and set the Web Proxy (HTTP) and Secure Web Proxy (HTTPS) checkboxes manually with the 8866 port and Fiddler automatically started to capture the traffic.
I can just indicate 2 issues after this was solved:
1. The 'Capture' button is still not responding.
2. The proxy checkboxes are not checked automatically when launching 'Fiddler'.

Thank you for all of your assistance.
Alon.
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Dark
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answered on 25 Nov 2019, 01:48 PM

Glenn,

I had the same issues as what you are encountering.  What finally solved it for me was to perform the following steps:

  1. Open Fiddler Everywhere and disable the HTTPS setting (Uncheck the Decrypt HTTPS traffic in the HTTPS settings page)
  2. Close Fiddler
  3. Open your Mac user home directory (~) and delete the .fiddler (hidden) folder
  4. Open the advanced settings for the active network connection in the OS settings:
    1. System Preferences
    2. Network
    3. Select active network, then hit the Advanced button, open the Proxies tab
  5. Ensure the Web Proxy (HTTP) and the Secure Web Proxy (HTTPS) setting is checked and specify 127.0.0.1 for the web proxy server and 8866 for the port.  Close out of the OS settings.
  6. Open Fiddler, and hopefully you will get prompted for your password.

If you don't get the password prompt, you might need to disable additional settings within Fiddler (example: Act as system proxy on startup) and then perform the steps above again before re-enabling the settings.

 

NOTE: It seems as though Fiddler will start having issues when I log into a VPN (I'm using the Cisco AnyConnect software to remote into our work network).  And then it will start to have the above noted issues.  Also, it WILL NOT work if a VPN connection is active.  Is there any way to correct these issues? 

 

Thanks

Glenn
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commented on 15 Oct 2019, 09:33 PM

I'm having the same difficulties.  MacOS 10.14.6, running Fiddler 0.5.0.

I tried installing mono ("brew install mono"), .NET ("brew cask install dotnet"), and then tried both Fiddler for OSX and Fiddler Everywhere.  Fidder for Mac never worked (too many mono errors), and while Fiddler Everywhere installed correctly, it never will capture anything.  Clicking on "Capture" does nothing, the button doesn't even appear to click / engage / change-color.

Tried everything above, including rebooting my mac, reinstalling Fiddler, clearing out the certificate, etc.  Nothing works.

Glenn
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commented on 15 Oct 2019, 09:36 PM

BTW, here's what I get if I run from within a terminal, as sudo:

gstrycker@chi-gstryck-mac:~$ sudo /Applications/Progress\ Telerik\ Fiddler.app/Contents/MacOS/Progress\ Telerik\ Fiddler
16:34:55.424 › [Product information] Progress Telerik Fiddler 0.5.0
16:34:55.440 › [System information] Darwin chi-gstryck-mac 18.7.0 Darwin Kernel Version 18.7.0: Tue Aug 20 16:57:14 PDT 2019; root:xnu-4903.271.2~2/RELEASE_X86_64 x86_64
16:34:55.497 › Initializing splash screen.
2019-10-15 16:34:55.567 Progress Telerik Fiddler[5369:218466] *** WARNING: Textured window <AtomNSWindow: 0x7fd1cdc852f0> is getting an implicitly transparent titlebar. This will break when linking against newer SDKs. Use NSWindow's -titlebarAppearsTransparent=YES instead.
16:34:55.591 › Attempting to run server - 5 attempts left.
16:34:55.592 › Generating random port.
16:34:55.592 › Trying to start server at port [34835].
16:34:57.945 › Fetching .NET Core server status.
16:34:58.488 › Application successfully connected to .NET Core server [34835].
16:34:58.489 › Loading application in window.
16:34:58.517 › Maximizing application window.
16:34:58.625 › AutoUpdate is enabled.
16:34:58.626 › Checking for update
16:34:59.112 › Destroying splash screen.
16:34:59.285 › Update for version 0.5.0 is not available (latest version: 0.5.0, downgrade is disallowed).
16:35:20.012 › Closing server...
16:35:26.123 › Server successfully closed.
16:35:26.124 › Application exited with code 0.

 

Eric R | Senior Technical Support Engineer
Telerik team
commented on 16 Oct 2019, 05:11 PM

Hi Glenn,

Thank you for providing the terminal output. Although, there isn't any indication of an error from the output. Is it possible to provide a screen recording of the behavior you're experiencing? If so, I ask that you record the following actions.

1. Open Fiddler Everywhere

2. Click the Capture/Capturing button

3. Click the Settings Icon to open the Settings Dialog

4. Click the HTTPS Tab

5. Click the Connections Tab

6. Click the Gateway Tab

7. Close the Settings Dialog

8. Hover over the Network Tab

10. Open a terminal and run dotnet --info

Once I have the above information, I will be able to provide a better response.

Please let me know if this is possible. Thank you and I look forward to your reply.

Regards,


Eric R | Technical Support Engineer
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Glenn
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commented on 16 Oct 2019, 09:08 PM

I tried making a quicktime movie, but it's always above 2MB and the site won't let me update it.  Send me a personal email to glenn dot strycker at g-mail and I can send you the file.

I'll try to attach screenshots here.  Note that I've tried other combinations for the settings as others have suggested on the thread, and all give the same conclusion (the "Capture" button will not click / change color / do anything).

Also note that I tried several ports.... 8866 was the default I believe, I tried 8888 since that was what "Charles" uses and I got that to work, and I also tried 8060, too.  All of these resulted in the same behavior.

 

Glenn
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commented on 16 Oct 2019, 09:13 PM

Try this link for the video:

https://drive.google.com/open?id=1BwTx4Z2B3EuFzRWJdgCcpeKUo7EWzi09

Eric R | Senior Technical Support Engineer
Telerik team
commented on 16 Oct 2019, 09:27 PM

Hi Glenn,

Thank you for the video. This was very helpful. I recommend selecting the Use system proxy (recommended) Radio Button in the Gateway settings. See the below screenshot for a visual reference.

Please give this a try and let me know the results. Thank you and I look forward to your reply.

Regards,


Eric R | Technical Support Engineer
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Glenn
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commented on 16 Oct 2019, 09:34 PM

Tried that - no change.

I think I've attempted most of the possible combinations for these check boxes and radio buttons.  Any particular ports I should try?

Eric R | Senior Technical Support Engineer
Telerik team
commented on 16 Oct 2019, 10:22 PM

Hi Glenn,

In that case, it might be helpful to reset everything to default and restarting Fiddler Everywhere. After restarting Fiddler Everywhere, confirm the System Proxy Settings on the Machine by ensuring the Web Proxy (HTTP) and Secure Web Proxy (HTTPS) CheckBoxes are checked.

See below for the default settings for Fiddler Everywhere and the System Proxy Settings for the Machine.

Fiddler Everywhere