Nativescript App. Unable to view Analytics data on Telerik Platform.

2 posts, 0 answers
  1. Corey Mitchell
    Corey Mitchell avatar
    7 posts
    Member since:
    Nov 2009

    Posted 03 Aug 2016 Link to this post

    Hello All,

    I've developed a Nativescript App and have included the plugin "nativescript-telerik-analytics" in my App. Now, I've configured the "appId" appropriately "##Snippet 1". The User is shown the Dashboard where I'm tracking some Events and invoked the "Analytics.stop()" method (##Snippet 2). I've enabled "Live Mode" and have waited more than 5 minutes, but I'm not able to view the data on the Analytics Dashboard.

    I'd appreciate any suggestions. Thanks in advance.


    ##Snippet 1

    var application = require("application"),
    Analytics = require('nativescript-telerik-analytics'),
    elConfig = require("./shared/everlive-config");

    application.on(application.launchEvent, function(context) {
      Analytics.init({ appId: elConfig.Config.getApiKey() });


    ##Snippet 2

    var Analytics = require('nativescript-telerik-analytics'),
    timer = require('timer');

    DashboardPage.prototype.pageLoaded = function(args) {


    // Register a value on a specific feature
    Analytics.trackValue('myvalue', 245);



  2. Darin
    Darin avatar
    3 posts

    Posted 04 Aug 2016 Link to this post


    Could you check the result of elConfig.Config.getApiKey()? I suspect that this returns the Data API key and not the application id. The correct value for the appId parameter for your project is z4zrm82qip7tbw8o. Could you try with this value instead?

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