Installed full version but still get trial banner

2 posts, 1 answers
  1. Paul
    Paul avatar
    26 posts
    Member since:
    Jan 2012

    Posted 03 Feb 2012 Link to this post


    I had the telerik trial version installed and then purchased the full version.  Before installing the full version I uninstalled the trial as per documentation.  I also deleted all references in my project including namespaces.

    I then opened vs 2010 and launched the toolbox explorer which added all rad controls(Silverlight 5 project).  I dragged a busy indicator onto my view.  This added the namespace and references.

    I rebuild the project and copy files to server and host in IIS but I get the banner 'Telerik Rad Controls Silverlight Trial Version'.  What do I have to do to solve this?

    dll in question is Telerik.Windows.Controls ver: 2011.3.1220.1040

  2. Answer
    Chavdar Dimitrov
    Chavdar Dimitrov avatar
    104 posts

    Posted 06 Feb 2012 Link to this post

    Hi Paul,

    Thank you for contacting us.

    I guess that the problem came from the automatically added references. Could you please check the version of the controls populated in the toolbox? You can check if the version of the controls in the toolbox is the one you want to use by using the Toolbox Configurator.

    Additionally, you can check which distribution is used in each project by running the Configuration Wizard.

    Let me know if the toolbox and all your projects use your purchased version.

    Kind regards,
    the Telerik team
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