I can't activate fiddler on a new computer, the number of activations is too high

[Roman]

I often change computers at work, when I installed fiddler everywhere on the new computer, I saw a warning about the increase in the number of installations. How to reset it?

[Nick Iliev]

Hello Roman,

 

You can use Fiddler Everywhere on multiple devices simultaneously with the same account. However, to ensure fair usage of the tool, we implemented machine abuse prevention (beginning of October 2023) that limits the maximum number of machines that can be used. This feature applies the rules stated in our EULA and limits the usage of Fiddler Everywhere when the same account is being used on multiple devices. The blocking occurred automatically in your case, as the mechanism detected various hosts (nite unique hosts) sharing the same account credentials.

That said, could you please provide further details regarding your specific situation? Specifically: 

- How many unique machines do you plan to use Fiddler Everywhere on? 

To ensure a smooth workflow, we have reset the machines that are being used. You should now be able to use the product again on up to four unique devices. Please note that this is a temporary measure until we receive answers to the questions mentioned above. Keep in mind that adding more than four unique devices to your license may result in access restrictions and could lead to a permanent ban.

Looking forward to hearing from you. 

 

Regards,
Nick Iliev
Progress Telerik