I can not install Telerik programs.

2 posts, 0 answers
  1. Isidro Padilla
    Isidro Padilla avatar
    51 posts
    Member since:
    Sep 2012

    Posted 31 Mar 2018 Link to this post

    Dear Sirs I have a problem that I do not know how to solve, since I installed Windows 10 the problems are continuous and this is one more.

    I can not install any Telerik program because I can not copy a file to my hard drive.

    I enclose the messages I receive when I try to install JustMock or JustDecompiler.

    I think I'm going to have to go back to windows 7, because I'm wasting a lot of time with Windows 10 because of problems like this and worse.

    If you can give me help, I was very grateful.
  2. Vesko
    Admin
    Vesko avatar
    134 posts

    Posted 04 Apr 2018 Link to this post

    Hello Isidro,

    Thank you for letting us know.

    The installation of Telerik JustMock or any of our products is expected to complete without warnings on Windows 10. However such problems can happen when the user hasn't got the required permission settings. In the particular case the installer tries to create a Start Menu shortcut so you can try either of these to resolve the problem:
    • Start a new installation skipping the shortcuts from the wizard (there is a dedicated checkbox).
    • Make sure that the user has write permissions of the Start Menu folder which is C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Progress.

    In addition, you can search for "warning 1909" online to find various solutions like this forum thread here for example.

    I really hope the provide information is helpful.


    Regards,
    Vesko
    Progress Telerik
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