How do I resolve font style issue?

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Laura Lee
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Laura Lee asked on 16 Dec 2024, 03:37 PM

Hello,

I'm a designer trying to implement the styles we have in Figma into Themebuilder. I was originally able to import our font, Inter, into Themebuilder and it showed the update in the editor, but now all my font styles have this yellow question mark and no futher context for me to resolve the issue. 

What do I need to do to fix this issue?

Thanks,

Laura Lee

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Nick Iliev
Telerik team
answered on 17 Dec 2024, 07:25 AM

Hello Laura Lee,

 

I've just posted some instructions in our private thread, but for your convenience and for added visibility I am also reposting them here:

The yellow question mark next to a typography variable indicates that the font has not loaded properly. The most common reason for this issue is a missing font in the ThemeBuilder project. However, we must investigate further to identify the exact cause and provide tailored solutions.

Please note that all ThemeBuilder projects are private by default and cannot be accessed by third parties through a direct link. To help us assist you, please share your ThemeBuilder project with themebuilder@progress.com using the Share functionality located in the top-right corner of the menu.



Additionally, could you please tell us the original name of the text style within your Figma file? For illustration, you can send us a screenshot of the text style edit panel (reference below).

 

Regards,
Nick Iliev
Progress Telerik

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Laura Lee
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Nick Iliev
Telerik team
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