Fonts too small, Menu text cutoff

19 posts, 1 answers
  1. Warren
    Warren avatar
    7 posts
    Member since:
    Mar 2018

    Posted 15 Mar Link to this post

    Hello,

    I updated Fiddler today and the fonts are way too small on all of our devices. I have observed numerous complaints regarding this issue by others on the Internet.

    I just learned on this forum that you do not support downloading a previous version. Too bad, but I understand your policy.

    Hope this issue gets addressed soon.

    Regards...

  2. Tsviatko Yovtchev
    Admin
    Tsviatko Yovtchev avatar
    549 posts

    Posted 15 Mar Link to this post

    Hello,

    We don't really block access to previous versions. We simply never deemed this usable and that's why we never implemented it.

    However, the chances are a previous version will not solve the problem. We haven't really changed anything UI related in this release. My speculation is something changed in Windows. 

    What version did you upgrade from? We can provide the old version for test. Could you copy the second line from the Help->About window?

    Regards,
    Tsviatko Yovtchev
    Progress Telerik
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  3. Warren
    Warren avatar
    7 posts
    Member since:
    Mar 2018

    Posted 15 Mar Link to this post

    Hello,

    I use Fiddler frequently and always update when recommended. I am assuming the old version preceded this release by one revision. Since it is gone, I have no way of checking.

    v5.0.20181.13826 for .NET 4.6.1
    Built: Monday, March 12, 2018

    I have used Fiddler yesterday and earlier today without issue. The fonts only changed after the update.

    Not sure how Windows could cause this, but there may be some hidden dependency.

    On the net, most comments stated the issue was particularly bad on higher resolution displays, which we use.

    Anyway, I hope to find a fix because I have to get within about 8 to 10 inches to read the text fields.

    I'll start looking into Windows as the source.

    Thanks for taking the time to look at this issue.

    Regards...

  4. Warren
    Warren avatar
    7 posts
    Member since:
    Mar 2018

    Posted 15 Mar in reply to Tsviatko Yovtchev Link to this post

    Hello,

    I found a machine that wasn't updated and this is the version:

    v5.0.20173.50948 for .NET 4.6.1
    Built: Thursday, December 14, 2017

    I finally found the Fiddler font setting and was able to make the HTTP and adjacent window fonts bigger (usable), but the distorted menu fonts do not change and all the toolbar menu fonts are still very small. 

    I can work with this hybrid configuration. I will just have to squint to read the menu/toolbar fields.

    I will post again if I find a Windows change that is linked to this issue. We are running Windows 10 latest version on all machines.

    Regards...

  5. Carly
    Carly avatar
    3 posts
    Member since:
    Jun 2017

    Posted 16 Mar Link to this post

    I have this exact problem. Fiddler was working fine before I clicked yes to the upgrade.

    This is my version:
    v5.0.20181.13826 for .NET 4.6.1
    Built: 12 March 2018

    I have a surface book (so a high res screen) running windows 10.

    I have completely uninstalled fiddler (including to remove previous settings) and reinstalled with no resolution. 

    The font settings change some aspects of the system but not dialog boxes and form fields (example attached of the auto responder window)

    Happy to test an earlier version or provide more feedback.

  6. Tsviatko Yovtchev
    Admin
    Tsviatko Yovtchev avatar
    549 posts

    Posted 16 Mar Link to this post

    Rather unfortunately, we are not able to reproduce the problem to its full extent locally. So, it would be really nice if you guys could help us a bit further. Here are the six previous public versions of Fiddler.  What would help us is:

    1. What is the resolution of the monitor where Fiddler exhibits this problem?
    2. Are there other monitors on the system? What are their resolutions?
    3. What is the full Windows version?
    4. What is the most recent .NET version installed?
    5. Does any of the previous Fiddler versions behave differently? Which one?


    Regards,
    Tsviatko Yovtchev
    Progress Telerik
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  7. Warren
    Warren avatar
    7 posts
    Member since:
    Mar 2018

    Posted 16 Mar in reply to Tsviatko Yovtchev Link to this post

                                                                 Windows

    March 13, 2018—KB4088776 (OS Build 16299.309)

    ASP.NET Related

    VisualStudio.15.Release/15.6.2+27428.2005
    Microsoft .NET Framework
    Version 4.7.02556

    ASP.NET and Web Tools 2017   15.0.40301.0
    ASP.NET and Web Tools 2017

                                                                 Resolution with Issues

    1920x1080 Dell Precision 3520 Laptops (this resolution seems to exhibit the worst case menu text cut off)

    ***** Windows 10 recommends 125% for the default display setting. *****

    When connecting to the following external monitor, Windows automatically switches to 100%.

    Tested a lower resolution Thinkpad, 1600x900, and the menu text is not cut off. Windows sets this display to 100%. When I change the settings to 125%, not recommended as default, I observe the cut off text.

    It would appear that you can probably duplicate this on some of your devices.

    I would like to note that the dialog text overwrites adjacent fields with your default settings. The issue can be corrected for dialogs that you allow to be scaled.

    It would be very nice to have your application respond gracefully to text magnification settings since there are many visually impaired individuals using your product.

                                                                 External Monitors

    1920x1080 HP 25vx external monitor

    After adding the external display, Windows warns to log off to make sure the settings take effect for all applications.

    Logging off and on causes Fiddler to resize menu text so that it is not cut off.

    ***** Windows 10 automatically changes the display scaling to 100%. *****

    The negative side effect is that ALL other applications scale fonts down and are much harder to read, so this is not a viable solution for us.

    We normally only use the external monitors to tweak web application colors because we get the best cross-platform results.

                                                                 Previous Fiddler Versions

    I haven’t had time to try the older Fiddler version yet. I will try to fit in today or tomorrow.

    Regards...
  8. Warren
    Warren avatar
    7 posts
    Member since:
    Mar 2018

    Posted 16 Mar in reply to Tsviatko Yovtchev Link to this post

    I wanted to add this image to show you what some fields look like with default/recommended Windows settings. Resizing the dialog does not correct the issue.
  9. Warren
    Warren avatar
    7 posts
    Member since:
    Mar 2018

    Posted 16 Mar Link to this post

    Hello,

    I uninstalled the latest version and installed 5.0.20173.50948.

    The display issues are gone and everything seems to be working normally.

    Fiddler offered to upgrade to the latest version, which I kindly refused.

    Thanks for making the earlier versions available.

    BTW, https://www.telerik.com/forums/previous-version link states that you do not make older versions available.

    This is why I made my statement in my original post.

    I would love to see a *** prominent link *** to the previous couple of versions for just this kind of scenario.

    I have spent a lot of time on this issue. Had I immediately had access to the previous version, I would not have wasted hours tracking down and testing this issue.

    Love your product. Thanks for the support on this issue.

    Just a thought. :-)

    Regards...

  10. Kevin
    Kevin avatar
    7 posts
    Member since:
    Sep 2015

    Posted 16 Mar Link to this post

    I'm getting this as well.

     

    This is on a surfacebook that runs 4 monitors on a docking station

    OS is Win10 Pro version 1709 os build 16299.309

    Displays:

    3000x2000 200% scale

    1280x1024 100% scale

    1280x1024 100% scale

    1920x1080 100% scale

    1280x1024 100% scale

     

     

     

     

  11. Carly
    Carly avatar
    3 posts
    Member since:
    Jun 2017

    Posted 18 Mar Link to this post

    What would help us is:
    What is the resolution of the monitor where Fiddler exhibits this problem?
    3000x2000 200% scaling 
    I tried on 100% scaling and lower resolutions with no change.

     

    Are there other monitors on the system? What are their resolutions?

    I was connected to external monitors at a lower resolution and they had the issue too. I don't have their stats with me. The issue happens without external monitors too.


    What is the full Windows version?

    10.0.16299 build 16299

    What is the most recent .NET version installed?

    NET Framework 4.7.1

    Does any of the previous Fiddler versions behave differently? Which one?

    v5.0.20173.50948 for .NET 4.6.1 - works perfectly fine. I haven't gone back through the versions to test the others.

     

     

  12. Shawn
    Shawn avatar
    3 posts
    Member since:
    May 2016

    Posted 20 Mar Link to this post

    Same issue here.  Just updated Fiddler and fonts are way small.

    HP Spectre laptop.  No other monitors.

    3840 x 2160

    Scale and Layout > 250% (recommended)

     

    I'm going to try to uninstall and grab a previous version.

  13. Shawn
    Shawn avatar
    3 posts
    Member since:
    May 2016

    Posted 20 Mar in reply to Shawn Link to this post

    The latest update to fiddler fixed my issue with small fonts.  Thanks!
  14. Answer
    Alexander
    Admin
    Alexander avatar
    336 posts

    Posted 20 Mar Link to this post

    Hi all,

    The latest version of Fiddler should fix this problem.

    Regards,
    Alexander
    Progress Telerik
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  15. Warren
    Warren avatar
    7 posts
    Member since:
    Mar 2018

    Posted 20 Mar Link to this post

    Hello,

    Just verified that v5.0.20181.14850 corrects our issues.

    Thanks much for your assistance.

    warren

  16. Kevin
    Kevin avatar
    7 posts
    Member since:
    Sep 2015

    Posted 20 Mar Link to this post

    Seconded - 5.0.20181.14850 fixes my display issues as well
  17. Carly
    Carly avatar
    3 posts
    Member since:
    Jun 2017

    Posted 21 Mar Link to this post

    Third confirmation - v5.0.20181.14850 fixed my display issues too
  18. Cinash
    Cinash avatar
    1 posts
    Member since:
    May 2018

    Posted 16 May Link to this post

    Still seeing this issue, when I load my custom inspector. It looks fine when i don't load the custom inspector. Is there any setting I need to change in my custom inspector?
  19. Simeon
    Admin
    Simeon avatar
    116 posts

    Posted 17 May Link to this post

    Hello Cinash,

    Could you, please, elaborate on what your custom inspector is doing. Is it possible for you to share it so that we can reproduce the problem?

    Regards,
    Simeon
    Progress Telerik
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