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Fiddler doesn't appear

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Matthew
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Matthew asked on 15 Aug 2017, 05:41 PM

Just updated to the latest version of Fiddler () and it ran the first time, but as soon as I installed the root certificate to decrypt HTTPS it won't run anymore. Nothing appears in the UI, but I get 2 event log errors. I'm on the latest Insiders fast build, VS 2017.3 is installed. If you need anything else let me know.

1)

Application: Fiddler.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
   at Fiddler.FiddlerApplication..cctor()

Exception Info: System.TypeInitializationException
   at Fiddler.FiddlerApplication.ReportException(System.Exception, System.String)
   at Fiddler.CONFIG..cctor()

Exception Info: System.TypeInitializationException
   at Fiddler.frmViewer.•(System.Object, System.UnhandledExceptionEventArgs)

 

2)

Faulting application name: Fiddler.exe, version: 4.6.3.44034, time stamp: 0x580e4d17
Faulting module name: KERNELBASE.dll, version: 10.0.16257.1, time stamp: 0x7fd7fb50
Exception code: 0xe0434352
Fault offset: 0x0000000000051b88
Faulting process ID: 0x2610
Faulting application start time: 0x01d315ed66e8c274
Faulting application path: C:\Program Files (x86)\Fiddler2\Fiddler.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 883f6394-5736-4f47-8c39-d761608eb7c1
Faulting package full name: 
Faulting package-relative application ID: 

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Zev
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answered on 21 Aug 2017, 09:49 AM

I'm seeing the same issue when I updated Fiddler (to 4.6.3.44034), but Fiddler doesn't even run the first time.

I tried reinstalling .NET Framework 2 (per this FAQ answer), and uninstalling and reinstalling Fiddler, with no success.

I also tried deleting the root certificate issued to DO_NOT_TRUST_Fiddler, as well as all certificates issued by that root certificate.

I am running Windows 10 Pro 64-bit 1703 (build 15063.540).

I have Visual Studio Community 2017 (15.3.1) installed, with .NET Framework 4.7.02046.

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Alexander
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answered on 21 Aug 2017, 03:18 PM
Hi Matthew,

How did you ran it the first time? Using a shortcut or the update process started it automatically? Also do you remember which version was installed before the update?

Regards,
Alexander
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Alexander
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answered on 21 Aug 2017, 03:22 PM
Hello Zev,

I assume you meant from​ 4.6.3.44034, since it is not the latest version. The last version is 4.6.20172.34691. Did you upgrade to this one?

Regards,
Alexander
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Zev
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answered on 21 Aug 2017, 07:05 PM

[quote]Alexander said:
I assume you meant from 4.6.3.44034, since it is not the latest version. The last version is 4.6.20172.34691. Did you upgrade to this one?

[/quote]

The version number of FiddlerSetup.exe (Properties -> Details -> File version) is also 4.6.20172.34691. I downloaded this today, and used it to reinstall Fiddler.

However, the version number of C:\Program Files (x86)\Fiddler2\Fiddler.exe is 4.6.3.44034; this is the target of the Start Menu .lnk file.

Presumably I updated to the latest version, and that specific file has an older file version; which means it's irrelevant to the issue.

Thanks in advance.

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Matthew
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answered on 22 Aug 2017, 02:25 PM

Hi Alexander,

I ran Fiddler and it worked, it prompted to auto-update and then wouldn't restart. I tried uninstalling, reinstalling, removing root cert, adding it back manually (including all of the certificates that had been auto-generated).

I'm afraid I don't know which version I was on previously

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Alexander
Telerik team
answered on 28 Aug 2017, 09:33 AM
Hi,

Questions to both of you - what are the contents of this folder - C:\Program Files (x86)\Fiddler2? Also what is your account status - are you administrators at all times or you are using a User account and elevate with administrative right only when needed? And finally - what is the version of Fiddler shown in "Programs and Features"?

As a temporary workaround you can find working copy of Fiddler at %LOCALAPPDATA%\Programs\Fiddler.

Regards,
Alexander
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Matthew
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answered on 07 Sep 2017, 10:32 AM

    Directory: C:\Program Files (x86)\Fiddler2


Mode                LastWriteTime         Length Name
----                -------------         ------ ----
d-----       25/08/2015     17:47                Inspectors
d-----       15/08/2017     18:00                Scripts
-a----       24/10/2016     16:04        1252192 Fiddler.exe
-a----       24/10/2016     16:04        1107456 Fiddler.pdb
-a----       31/01/2014     17:43           3158 IE_Toolbar.ico
-a----       24/10/2016     16:04          52064 UpdateFiddler.exe

 

I run as a user and elevate when required. Fiddler shows up as "Progress Telerik Fiddler" and has version 4.6.20172.31233

The version in LocalAppData does indeed work

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Alexander
Telerik team
answered on 12 Sep 2017, 12:45 PM
Hello,

Thank you for the follow-up. It is very appreciated.

I think I've found the problem. It is a bug in the uninstaller of v4.6.3.44034 (the one installed before the update). In order to fix it you can go to the following folder and delete the "Fiddler 4" shortcut - C:\ProgramData\Microsoft\Windows\Start Menu\Programs. After that you should be able to start Fiddler as usual. Please, let me know if that worked for you.

Regards,
Alexander
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Zev
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Alexander
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Matthew
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