"Failed to find the root certifcate in User Root List."

4 posts, 0 answers
  1. Andrew
    Andrew avatar
    3 posts
    Member since:
    Feb 2017

    Posted 08 Feb 2017 Link to this post

    Please help!

    I've disabled every firewall I could, and did everything a admin commented on a other post but did not work! 

    I'm using Chorme and i'm getting pissed, I tried to trust it but it came out with the error. 

    If you can please help me.

    Thanks - Kyoto

  2. Tsviatko Yovtchev
    Admin
    Tsviatko Yovtchev avatar
    549 posts

    Posted 10 Feb 2017 Link to this post

    Hello,

    I am not really sure I understand the problem. What other topic? Could you elaborate some more?

    Regards,
    Tsviatko Yovtchev
    Telerik by Progress
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  3. Andrew
    Andrew avatar
    3 posts
    Member since:
    Feb 2017

    Posted 10 Feb 2017 Link to this post

    So I downloaded it, after I went to HTTPS in the options after that I tried to trust it so that it can have access to my browser but it said failed to find the root certifcate in user root list.
  4. Tsviatko Yovtchev
    Admin
    Tsviatko Yovtchev avatar
    549 posts

    Posted 15 Feb 2017 Link to this post

    Hello,

    You could try disabling the HTTPS decryption and cleaning and then regenerating the certificate. If it still doesn't work, please, check out whether your domain policy allows you to install certificates to the Trusted Root as per this post - http://superuser.com/questions/145394/windows-7-will-not-install-a-root-certificate

    Regards,
    Tsviatko Yovtchev
    Telerik by Progress
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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