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Error installing latest version of JustDecompile

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Chris
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Chris asked on 08 May 2013, 03:59 PM
I downloaded the offline installation package and executed it.  The installer seemed to start ok and asked for the destination folder.  I chose a folder on an attached USB drive (Drive F:).  An error was shown that it could not install to the requested folder.  No matter which destination folder I chose, it would always throw the error.

The installer was being run from the same drive (F:).  When I copied the installer .msi to the C: drive, then it installed correctly.  I'm not sure why it would not install from the F: drive.

I tried to attach an installation log file, but the forum only seems to accept jpg, jpeg, gif, and png.

Below is a portion of the log:

           ******* Product: F:\Backup\Downloads\JustDecompile_2013.1.404.2.msi
           ******* Action: INSTALL
           ******* CommandLine: **********
MSI (s) (94:14) [10:28:24:997]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (94:14) [10:28:25:075]: Note: 1: 1309 2: 5 3: F:\Backup\Downloads\JustDecompile_2013.1.404.2.msi
The system cannot open the device or file specified.
MSI (s) (94:14) [10:28:29:309]: Note: 1: 1309 2: 5 3: F:\Backup\Downloads\JustDecompile_2013.1.404.2.msi
The system cannot open the device or file specified.
MSI (s) (94:10) [10:28:30:028]: I/O on thread 7856 could not be cancelled. Error: 127
MSI (s) (94:10) [10:28:30:028]: I/O on thread 1744 could not be cancelled. Error: 127
MSI (s) (94:10) [10:28:30:028]: I/O on thread 1556 could not be cancelled. Error: 127
MSI (s) (94:10) [10:28:30:028]: I/O on thread 7052 could not be cancelled. Error: 127
MSI (s) (94:10) [10:28:30:028]: I/O on thread 4980 could not be cancelled. Error: 127
MSI (s) (94:10) [10:28:30:028]: I/O on thread 7444 could not be cancelled. Error: 127
MSI (s) (94:14) [10:28:30:028]: MainEngineThread is returning 110
MSI (s) (94:10) [10:28:30:028]: No System Restore sequence number for this installation.
MSI (s) (94:10) [10:28:30:043]: User policy value 'DisableRollback' is 0
MSI (s) (94:10) [10:28:30:043]: Machine policy value 'DisableRollback' is 0
MSI (s) (94:10) [10:28:30:043]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (94:10) [10:28:30:043]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (94:10) [10:28:30:043]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (94:10) [10:28:30:043]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (94:10) [10:28:30:043]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (94:10) [10:28:30:043]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (94:10) [10:28:30:043]: Restoring environment variables
MSI (c) (FC:3C) [10:28:30:043]: Note: 1: 2755 2: 110 3: F:\Backup\Downloads\JustDecompile_2013.1.404.2.msi
MSI (c) (FC:3C) [10:28:30:043]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2755:  Server returned unexpected error 110 attempting to install package F:\Backup\Downloads\JustDecompile_2013.1.404.2.msi.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755. The arguments are: 110, F:\Backup\Downloads\JustDecompile_2013.1.404.2.msi,
MSI (c) (FC:3C) [10:28:30:934]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (FC:3C) [10:28:30:934]: Product: Telerik JustDecompile Q1 SP1 2013 -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755. The arguments are: 110, F:\Backup\Downloads\JustDecompile_2013.1.404.2.msi,
 
MSI (c) (FC:3C) [10:28:30:934]: Back from server. Return value: 110
MSI (c) (FC:3C) [10:28:30:934]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (FC:3C) [10:28:30:934]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
Action ended 10:28:30: ExecuteAction. Return value 3.
MSI (c) (FC:3C) [10:28:30:934]: Doing action: FatalErrorTelerik
MSI (c) (FC:3C) [10:28:30:934]: Note: 1: 2205 2:  3: ActionText
Action start 10:28:30: FatalErrorTelerik.
Action ended 10:28:33: FatalErrorTelerik. Return value 2.
Action ended 10:28:33: INSTALL. Return value 3.
=== Logging stopped: 5/8/2013  10:28:33 ===
MSI (c) (FC:3C) [10:28:33:371]: Windows Installer installed the product. Product Name: Telerik JustDecompile Q1 SP1 2013. Product Version: 13.1.404.0. Product Language: 1033. Installation success or error status: 1603.
 
MSI (c) (FC:3C) [10:28:33:371]: Grabbed execution mutex.
MSI (c) (FC:3C) [10:28:33:371]: Cleaning up uninstalled install packages, if any exist
MSI (c) (FC:3C) [10:28:33:371]: MainEngineThread is returning 1603
=== Verbose logging stopped: 5/8/2013  10:28:33 ===

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Kaloyan
Telerik team
answered on 13 May 2013, 09:39 AM
Hello,

 Thanks for letting us know about the problem. This is a limitation of the windows installer which we are using for extracting JustDecompile packages files. You always have an option to use our portable(.zip) version of our tool for such cases. Please accept our apologies if any inconvenience caused. 

Kind regards,
Kaloyan
the Telerik team
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