Error importing DOCX

[WAF]

I to open a docx file to make a mail merge with it, you can download here:

//mega/#CtBHdEDQEmAR74q9awHNqjLou5vF8_Q_pHs9Xgu4z5Y

I receive this error:

SystemCollectionsGenericKeyNotFoundException occurred
  =0x80131577
  Message=The given key was not present in the dictionary.
  Source=
  :
    SystemCollectionsGenericDictionary`2get_ItemTKey key)
    TelerikWindowsDocumentsFlowFormatProvidersDocxImportRadFlowDocumentImportContextGetResourceByResourceKeyString )
    TelerikWindowsDocumentsFlowFormatProvidersDocxModelElementsVectorCreateImageSourceFromRelationshipIdString , IDocxImportContext context)
    TelerikWindowsDocumentsFlowFormatProvidersDocxModelElementsVectorOnAfterReadChildElementIDocxImportContext context, OpenXmlElementBase )
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBase`3OnAfterReadChildElementIOpenXmlImportContext context, OpenXmlElementBase )
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadChildElementsIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadChildElementsIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadChildElementsIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadChildElementsIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadChildElementsIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadChildElementsIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelElementsOpenXmlElementBaseReadIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlModelPartsOpenXmlPartBaseImportIOpenXmlReader reader, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlOpenXmlImporter`1ImportXlsxPartFromArchiveZipArchiveEntry , OpenXmlPartBase part, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFormatProvidersOpenXmlOpenXmlImporter`1ImportStream input, IOpenXmlImportContext context)
    TelerikWindowsDocumentsFlowFormatProvidersDocxDocxFormatProviderImportOverrideStream input)
    TelerikWindowsDocumentsCommonFormatProvidersFormatProviderBase`1ImportStream input)
    TelerikWindowsDocumentsCommonFormatProvidersBinaryFormatProviderBase`1ImportByte] input)
    ProgramTelerikWay) in C:\Users\oscar.WAF\documents\visual studio 2017\Projects\WordTest\WordTest\Program.cs:line 45
    ProgramMainString] args) in C:\Users\oscar.WAF\documents\visual studio 2017\Projects\WordTest\WordTest\Program.cs:line 39

 

Some ideas?

Note: I'm using 2017.3.913 of WPF controls

[Tanya]

Hi,

Could you please try to re-send the link to the document as the one from the post doesn't seem correct? You could also submit a support ticket through our ticketing system as there you can attach archives.

Regards,
Tanya
Progress Telerik

[WAF]

as Link

Link to DOCX file 

Or simply :

//mega/#CtBHdEDQEmAR74q9awHNqjLou5vF8_Q_pHs9Xgu4z5Y

 

It's working for me

[Tanya]

Hello,

Unfortunately, I am still unable to download a document. All I see when I open the link is a gray circle (as in the attached image). I tried to open it in Chrome, Mozilla, and IE - the result is always the same.

Regards,
Tanya
Progress Telerik

[WAF]

I hosted GitHub:

Link

https://github.com/osjimenez/GitVersionDemo/raw/develop/res/temp.docx

I hope now work for you

[Tanya]

Hi,

Thank you for sharing the new link to the document. Now I was able to test it and found what is causing the error you are getting. The document refers to an image that is not available at the specified location. If you open this document in an application that can visualize DOCX documents, you will get a default image indicating that the one the document referring to is missing.

I logged a task in our portal to handle similar cases without throwing an exception. You can follow its progress by subscribing to the related public item.

Your Telerik points are updated as a token of appreciation for this report.

Regards,
Tanya
Progress Telerik