Drag'n Drop tooltip visual bug

5 posts, 0 answers
  1. Jean Ressouche
    Jean Ressouche avatar
    83 posts
    Member since:
    Aug 2012

    Posted 02 Apr 2012 Link to this post

    Dear Telerik Team,

    I try to evaluate to possibility to change in my application usage from RadScheduler to RadSchedulerView (not so easy transition),
    i have one (several indeed, but several forum thread is better for everyone) :

     - When i drad drop an appointment, to resize it or to catch it into another component, the usercontrol (not sure about is name) containing the Arrow or deny sign and the occurrence Subject, is graphically strange. If i select the appointment at the maximum on the top-left, i can see that the tooltip is working, bug the content position is incorrect.

    Please have a look on the enclosed screen-shot.

    I tried to simplify my application as best as possible, i removed the DragDrop custom behaviors, the appointment templates and styles, removed the groups and so on... same result.

    Thanks for you help.
  2. Jean Ressouche
    Jean Ressouche avatar
    83 posts
    Member since:
    Aug 2012

    Posted 03 Apr 2012 Link to this post

    Hi, i found an important detail about this issue, the bug appear - within the same application - only when running Out of browser.
    So, the impact is less important, but please assign this issue.

    I'm playing with the 2012.1.125 trial, i will try the same under the new 326 to see if this is better.

    [Edit] After testing with the 326 version, this is better. Still buggy but a little but a little bit better.
    We can still see the white background.
  3. Ken
    Ken avatar
    104 posts
    Member since:
    Aug 2010

    Posted 05 Apr 2012 Link to this post

    Hi Jean: the same problem is discussed here http://www.telerik.com/community/forums/silverlight/scheduleview/drag-cue-problem-using-latest-version.aspx

    And yea, it's still a problem in the latest release, where it's marked as fixed in the release notes :(
  4. Jean Ressouche
    Jean Ressouche avatar
    83 posts
    Member since:
    Aug 2012

    Posted 05 Apr 2012 Link to this post

    Thanks Adrian ! (doesn't solve the problem but now i have something to stick for)
  5. Boyan
    Boyan avatar
    758 posts

    Posted 06 Apr 2012 Link to this post


    The problem comes from the fact that the Visual Cue in OOB is rendered in completely different way than in Silverlight. We are using a Window for showing Visual Cue but in OOB this Window can not be set as transparent and hence the white border behind around the payload. There should be a way to fix this by modifying the Drag Cue style however the issue seems to be more complex than we thought. We will need some more time to investigate how we can fix this bad behavior or provide a workaround with a Drag Cue style or else.

    We will investigate the issue further next week and I will follow up this thread and the one below with our findings.

    the Telerik team

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