after reviewing your videos I was able to confirm the problem.
There are a couple of things I would like you to try:
1) 1) Please try to use the Highlighting tool from the “Diagnose Recorder”. You can find the “Diagnose Recorder” in the “Record” drop-down (screenshot 1). The “Diagnose Recoder” will bring up a diagnostic log file which will monitor and record your actions. Try using the highlighting and give me the contents of the diagnostic log – it might help with analyzing the issue.
2) 2) Make sure the Translators have been loaded. Open the UserSettings and click on Translators. You should be able to see the translators (screenshot 2)
Hope to hear from you soon!
the Telerik team