Telerik Forums
This is a migrated thread and some comments may be shown as answers.

Css not supported in outlook 2010

3 Answers 88 Views
RichTextBox
This is a migrated thread and some comments may be shown as answers.
This question is locked. New answers and comments are not allowed.
Stephan
Top achievements
Rank 1
Stephan asked on 06 Nov 2012, 02:27 PM
Hey Guy

My problem is that outlook express 2010 cannot view the html documents which i compose using the RichTextEditor. This started after i upgraded from Silverlight 4 to 5 and because of that i had to upgrade telerik radcontrols as well.

I use the RichTextEditor to create the html body of my email and then send it off. The email is interpreted by Thunderbird, ms outlook 2007, gmail, etc. But not MS Outlook 2010!!

I kinda narrowed it down the the css. Just after the html body is generated. i manually strip the css from the html <head> and then send it off and then outlook can view the message. Also if i view the message in Text only mode then it also displays in the email client.


i have came across this article and tried to implement it, but i dont think this is what i must do to rectify my problem : http://www.telerik.com/help/silverlight/radrichtextbox-features-import-export-settings.html
I have not implemented this in the code example!

Here is my xaml 


<UserControl
    x:Class="EvriOffice.Modules.MailModule.Views.OutgoingMessageView"
    xmlns:iControls="clr-namespace:EvriOffice.Infrastructure.Controls;assembly=EvriOffice.Infrastructure"
    xmlns:pControls="clr-namespace:EvriOffice.Infrastructure.Presentation.Controls;assembly=EvriOffice.Infrastructure.Presentation"
    mc:Ignorable="d"
    d:DesignHeight="800" d:DesignWidth="600"  AllowDrop="True" Drop="UserControl_Drop">
     
     
    <Grid x:Name="LayoutRoot" Background="White" Margin="10, 0, 10, 10">
        <Grid.ColumnDefinitions>
            <ColumnDefinition Width="Auto" />
            <ColumnDefinition Width="*" />
        </Grid.ColumnDefinitions>
        <Grid.RowDefinitions>
            <RowDefinition Height="Auto" /> <!--row 0 -->
            <RowDefinition Height="Auto" />
            <RowDefinition Height="Auto" />
            <RowDefinition Height="Auto" />
            <RowDefinition Height="Auto" />
            <RowDefinition Height="Auto" />
            <RowDefinition Height="*" />
            <RowDefinition Height="Auto" />
            <RowDefinition Height="Auto" />
        </Grid.RowDefinitions>
         
        <StackPanel Orientation="Horizontal" Grid.ColumnSpan="2">
            <Image x:Name="imgTitle" Height="24" VerticalAlignment="Center" />
            <TextBlock Grid.Row="0" x:Name="tbTitle" Margin="5,0,10,10" Style="{StaticResource ModuleHeading}">Title</TextBlock>
        </StackPanel>
        <sdk:Label Grid.Row="1" Content="Account:" Background="White" HorizontalContentAlignment="Center" />
        <ComboBox DisplayMemberPath="Name" x:Name="cboAccounts" Grid.Column="2" Grid.Row="1"/>
        <Button x:Name="btnTo" HorizontalContentAlignment="Center" Content="xTo:" Grid.Row="2" />
        <Button x:Name="btnCc" HorizontalContentAlignment="Center" Content="xCc:" Grid.Row="3" Grid.RowSpan="1" />
        <Button x:Name="btnBcc" HorizontalContentAlignment="Center" Content="xBcc:" Grid.Row="4" Grid.RowSpan="1" />
         
        <TextBox x:Name="txtCc"  Grid.Column="1" Grid.Row="3" Grid.RowSpan="1" />
        <TextBox x:Name="txtBcc"  Grid.Column="1" Grid.Row="4" Grid.RowSpan="1" />
        <TextBox x:Name="txtTo" Grid.Column="1" Grid.Row="2" />
 
         
 
        <Grid Grid.Row="5" Grid.ColumnSpan="2">
            <Grid.ColumnDefinitions>
                <ColumnDefinition Width="Auto" />
                <ColumnDefinition Width="*" />
                <ColumnDefinition Width="Auto" />
            </Grid.ColumnDefinitions>
             
            <sdk:Label Background="White" Content="Subject:" HorizontalContentAlignment="Center"  Name="label4" Grid.Column="0" />
            <TextBox x:Name="txtSubject" Grid.Column="1" />
 
            <StackPanel Grid.Column="2" Background="White" Orientation="Horizontal">
                <sdk:Label Background="White" Content="Priority" />
                <ComboBox x:Name="cboPriority" />
                <sdk:Label Background="White" Content="Sensitivity" />
                <ComboBox x:Name="cboSensitivity" />
            </StackPanel>
        </Grid>
       
        <pControls:RichTextEditor x:Name="htmlProvider" Grid.ColumnSpan="2" Grid.Row="6" />
 
          
        <StackPanel Grid.ColumnSpan="2" Grid.Row="7" x:Name="stackAttachments">
            <TextBlock Text="Attachments:"/>
            <ListBox x:Name="lstAttachments" SelectionMode="Multiple">
                <ListBox.ItemsPanel>
                    <ItemsPanelTemplate>
                        <StackPanel Orientation="Horizontal"/>
                    </ItemsPanelTemplate>
                </ListBox.ItemsPanel>
            </ListBox>
        </StackPanel>
        <Grid Grid.ColumnSpan="2" Grid.Row="8">
            <Grid.ColumnDefinitions>
                <ColumnDefinition Width="Auto" />
                <ColumnDefinition Width="*" />
                <ColumnDefinition Width="Auto" />
            </Grid.ColumnDefinitions>
            <Grid.RowDefinitions>
                <RowDefinition Height="Auto" />
                <RowDefinition Height="Auto" />
            </Grid.RowDefinitions>
            <ContentControl x:Name="cntChooseDocumentTemplate" Visibility="Collapsed" Grid.ColumnSpan="2" />
            <StackPanel Orientation="Horizontal" HorizontalAlignment="Left" Grid.Column="0" Grid.Row="1" Background="#EEEEEE">
                <Button x:Name="btnSend" Style="{StaticResource ButtonSendStyle}" />
                <Button x:Name="btnCancel" Style="{StaticResource ButtonCancelStyle}" />
                <Button x:Name="btnSave" Style="{StaticResource ButtonEmailSaveStyle}" />
                <Button x:Name="btnDocTemplate" Style="{StaticResource ButtonSelectTemplateStyle}" />
                <TextBlock x:Name="tbSizeLabel" VerticalAlignment="Center" FontSize="12" Text="Size:" Grid.Column="0" Margin="10,2,0,2" />
                <TextBlock x:Name="tbSize" VerticalAlignment="Center" FontSize="12" Text="0" Foreground="Navy" Grid.Column="1" Margin="5,2,5,2" />
            </StackPanel>
            <StackPanel Orientation="Horizontal" HorizontalAlignment="Stretch" Grid.Column="1" Grid.Row="1" Background="#EEEEEE">
            </StackPanel>
            <StackPanel Orientation="Horizontal" HorizontalAlignment="Right" Grid.Column="2" Grid.Row="1" Background="#EEEEEE">
                <Button Content="+ File" x:Name="btnAddAttachment"/>
                <Button Content="+ Existing File" x:Name="btnAddExistingAttachment"/>
                <Button Content="- File" x:Name="btnRemoveAttachment"/>
            </StackPanel>
        </Grid>
        <TextBox x:Name="txtId" Visibility="Collapsed" />
    </Grid>
</UserControl>


model layer functions

   [DependencyPropertyBinding(Name = "htmlProvider", DependencyProperty = "Html")]
        public String MessageBody
        {
            get
            {
                return GetProperty<String>("MessageBody");
            }
            set
            {
                SetProperty<String>("MessageBody", value);
            }
        }
 
private IEnumerable<IExecutable> uploadEmail()
{
    //the Message object is a custom object which just holds the data to be save in mysql
   Message.From = "mymail@mymail.com";
  
    Message.OutgoingServer = SelectedAccount.OutgoingServer;// some object with the servers settings
  
     // Upload body to a temp location
    TemporaryFolder folder = new TemporaryFolder(new FileSystemManager());
   TemporaryFile bodyFile = folder.CreateFile(MessageBody, Guid.NewGuid().ToString() + ".html");
   IExecutableResult<IWebFileStorage> bodyRequest = AttachmnetFileManager.UploadFileAsExecutable(bodyFile, "Mail");
            //service call
   yield return bodyRequest;
            //set message location
   Message.Location = bodyRequest.Result.Location;
            
    WebTransactionCollection transactions = new WebTransactionCollection();
           //add to a list
  transactions.AddTransaction(OutgoingMessageService.Save(Message), "OutgoingMessage");
    //saves the transaction and returns the saved outgoing message.
    IExecutableQueryHandler outgoingmessageHandler = OutgoingMessageService.TransactionWithResponse(transactions);
    yield return outgoingmessageHandler;
}

as you can see i dont do much more than take the html from the rich text editor and then storing onto a file system and then adding the record to the database. where it sits in a queue of to be send items.

3 Answers, 1 is accepted

Sort by
0
Stephan
Top achievements
Rank 1
answered on 06 Nov 2012, 02:40 PM
emaple of email which was generated using the rich text editor

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <head>
        <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
        <title>Untitled</title>
        <style type="text/css">
p { text-indent: 0pt;padding: 0px 0px 0px 0px;margin-top: 0px;margin-right: 0px;margin-bottom: 12px;margin-left: 0px;text-indent: 0px;line-height: 0.8;text-align: left; }
body { font-family: 'Calibri';font-style: Normal;font-weight: normal;font-size: 13.3299999237061px; }
.TableNormal { telerik-style-type: table;telerik-style-name: TableNormal; }
.TableGrid { telerik-style-type: table;telerik-style-name: TableGrid;telerik-based-style-name: TableNormal;margin-bottom: 0px;line-height: 1; }
.Normal { telerik-style-type: paragraph;telerik-style-name: Normal; }
.Heading1 { telerik-style-type: paragraph;telerik-style-name: Heading1;telerik-based-style-name: Normal;telerik-linked-style-name: Heading1Char;font-weight: bold;font-size: 18.6666660308838px;color: #4F81BD;margin-top: 32px;margin-bottom: 0px; }
.Heading1Char { telerik-style-type: character;telerik-style-name: Heading1Char;telerik-linked-style-name: Heading1;font-weight: bold;font-size: 18.6666660308838px;color: #4F81BD;margin-top: 32px;margin-bottom: 0px; }
.Heading2 { telerik-style-type: paragraph;telerik-style-name: Heading2;telerik-based-style-name: Normal;telerik-linked-style-name: Heading2Char;font-weight: bold;font-size: 17.3333339691162px;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading2Char { telerik-style-type: character;telerik-style-name: Heading2Char;telerik-linked-style-name: Heading2;font-weight: bold;font-size: 17.3333339691162px;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading3 { telerik-style-type: paragraph;telerik-style-name: Heading3;telerik-based-style-name: Normal;telerik-linked-style-name: Heading3Char;font-weight: bold;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading3Char { telerik-style-type: character;telerik-style-name: Heading3Char;telerik-linked-style-name: Heading3;font-weight: bold;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading4 { telerik-style-type: paragraph;telerik-style-name: Heading4;telerik-based-style-name: Normal;telerik-linked-style-name: Heading4Char;font-style: Italic;font-weight: bold;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading4Char { telerik-style-type: character;telerik-style-name: Heading4Char;telerik-linked-style-name: Heading4;font-style: Italic;font-weight: bold;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading5 { telerik-style-type: paragraph;telerik-style-name: Heading5;telerik-based-style-name: Normal;telerik-linked-style-name: Heading5Char;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading5Char { telerik-style-type: character;telerik-style-name: Heading5Char;telerik-linked-style-name: Heading5;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading6 { telerik-style-type: paragraph;telerik-style-name: Heading6;telerik-based-style-name: Normal;telerik-linked-style-name: Heading6Char;font-style: Italic;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading6Char { telerik-style-type: character;telerik-style-name: Heading6Char;telerik-linked-style-name: Heading6;font-style: Italic;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading7 { telerik-style-type: paragraph;telerik-style-name: Heading7;telerik-based-style-name: Normal;telerik-linked-style-name: Heading7Char;font-style: Italic;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading7Char { telerik-style-type: character;telerik-style-name: Heading7Char;telerik-linked-style-name: Heading7;font-style: Italic;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading8 { telerik-style-type: paragraph;telerik-style-name: Heading8;telerik-based-style-name: Normal;telerik-linked-style-name: Heading8Char;font-size: 13.3333330154419px;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading8Char { telerik-style-type: character;telerik-style-name: Heading8Char;telerik-linked-style-name: Heading8;font-size: 13.3333330154419px;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading9 { telerik-style-type: paragraph;telerik-style-name: Heading9;telerik-based-style-name: Normal;telerik-linked-style-name: Heading9Char;font-style: Italic;font-size: 13.3333330154419px;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading9Char { telerik-style-type: character;telerik-style-name: Heading9Char;telerik-linked-style-name: Heading9;font-style: Italic;font-size: 13.3333330154419px;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Caption { telerik-style-type: paragraph;telerik-style-name: Caption;telerik-based-style-name: Normal;font-family: 'Calibri';font-weight: bold;font-size: 12px;color: #4F81BD;line-height: 1; }
.TOC1 { telerik-style-type: paragraph;telerik-style-name: TOC1;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px; }
.TOC2 { telerik-style-type: paragraph;telerik-style-name: TOC2;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 14.6666669845581px; }
.TOC3 { telerik-style-type: paragraph;telerik-style-name: TOC3;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 29.3333339691162px; }
.TOC4 { telerik-style-type: paragraph;telerik-style-name: TOC4;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 44.0000009536743px; }
.TOC5 { telerik-style-type: paragraph;telerik-style-name: TOC5;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 58.6666679382324px; }
.TOC6 { telerik-style-type: paragraph;telerik-style-name: TOC6;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 73.3333349227905px; }
.TOC7 { telerik-style-type: paragraph;telerik-style-name: TOC7;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 88.0000019073486px; }
.TOC8 { telerik-style-type: paragraph;telerik-style-name: TOC8;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 102.666668891907px; }
.TOC9 { telerik-style-type: paragraph;telerik-style-name: TOC9;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 117.333335876465px; }
.TableofFigures { telerik-style-type: paragraph;telerik-style-name: TableofFigures;telerik-based-style-name: Normal;margin-bottom: 0px; }
.Hyperlink { telerik-style-type: character;telerik-style-name: Hyperlink;color: #0000FF;text-decoration: underline; }
.p_E2968D9D { telerik-style-type: local; }
.s_E2968D9D { telerik-style-type: local; }
        </style>
    </head>
    <body>
        <p class="Normal p_E2968D9D">
            <span class="s_E2968D9D">Testing tesmflkadfna;hrfab bkdfhbs nbfsg;k er'tersfg<br />r we;lktr p,t erwt wert<br /> .ewroj ewjrt erjt w</span>
        </p>
    </body>
</html>
0
Stephan
Top achievements
Rank 1
answered on 07 Nov 2012, 07:42 AM
emaple of html template which was generated using the rich text editor

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <head>
        <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
        <title>Untitled</title>
        <style type="text/css">
p { text-indent: 0pt;padding: 0px 0px 0px 0px;margin-top: 0px;margin-right: 0px;margin-bottom: 12px;margin-left: 0px;text-indent: 0px;line-height: 0.8;text-align: left; }
body { font-family: 'Calibri';font-style: Normal;font-weight: normal;font-size: 13.3299999237061px; }
.TableNormal { telerik-style-type: table;telerik-style-name: TableNormal; }
.TableGrid { telerik-style-type: table;telerik-style-name: TableGrid;telerik-based-style-name: TableNormal;margin-bottom: 0px;line-height: 1; }
.Normal { telerik-style-type: paragraph;telerik-style-name: Normal; }
.Heading1 { telerik-style-type: paragraph;telerik-style-name: Heading1;telerik-based-style-name: Normal;telerik-linked-style-name: Heading1Char;font-weight: bold;font-size: 18.6666660308838px;color: #4F81BD;margin-top: 32px;margin-bottom: 0px; }
.Heading1Char { telerik-style-type: character;telerik-style-name: Heading1Char;telerik-linked-style-name: Heading1;font-weight: bold;font-size: 18.6666660308838px;color: #4F81BD;margin-top: 32px;margin-bottom: 0px; }
.Heading2 { telerik-style-type: paragraph;telerik-style-name: Heading2;telerik-based-style-name: Normal;telerik-linked-style-name: Heading2Char;font-weight: bold;font-size: 17.3333339691162px;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading2Char { telerik-style-type: character;telerik-style-name: Heading2Char;telerik-linked-style-name: Heading2;font-weight: bold;font-size: 17.3333339691162px;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading3 { telerik-style-type: paragraph;telerik-style-name: Heading3;telerik-based-style-name: Normal;telerik-linked-style-name: Heading3Char;font-weight: bold;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading3Char { telerik-style-type: character;telerik-style-name: Heading3Char;telerik-linked-style-name: Heading3;font-weight: bold;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading4 { telerik-style-type: paragraph;telerik-style-name: Heading4;telerik-based-style-name: Normal;telerik-linked-style-name: Heading4Char;font-style: Italic;font-weight: bold;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading4Char { telerik-style-type: character;telerik-style-name: Heading4Char;telerik-linked-style-name: Heading4;font-style: Italic;font-weight: bold;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading5 { telerik-style-type: paragraph;telerik-style-name: Heading5;telerik-based-style-name: Normal;telerik-linked-style-name: Heading5Char;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading5Char { telerik-style-type: character;telerik-style-name: Heading5Char;telerik-linked-style-name: Heading5;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading6 { telerik-style-type: paragraph;telerik-style-name: Heading6;telerik-based-style-name: Normal;telerik-linked-style-name: Heading6Char;font-style: Italic;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading6Char { telerik-style-type: character;telerik-style-name: Heading6Char;telerik-linked-style-name: Heading6;font-style: Italic;color: #4F81BD;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading7 { telerik-style-type: paragraph;telerik-style-name: Heading7;telerik-based-style-name: Normal;telerik-linked-style-name: Heading7Char;font-style: Italic;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading7Char { telerik-style-type: character;telerik-style-name: Heading7Char;telerik-linked-style-name: Heading7;font-style: Italic;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading8 { telerik-style-type: paragraph;telerik-style-name: Heading8;telerik-based-style-name: Normal;telerik-linked-style-name: Heading8Char;font-size: 13.3333330154419px;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading8Char { telerik-style-type: character;telerik-style-name: Heading8Char;telerik-linked-style-name: Heading8;font-size: 13.3333330154419px;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading9 { telerik-style-type: paragraph;telerik-style-name: Heading9;telerik-based-style-name: Normal;telerik-linked-style-name: Heading9Char;font-style: Italic;font-size: 13.3333330154419px;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Heading9Char { telerik-style-type: character;telerik-style-name: Heading9Char;telerik-linked-style-name: Heading9;font-style: Italic;font-size: 13.3333330154419px;color: #000000;margin-top: 13.3333330154419px;margin-bottom: 0px; }
.Caption { telerik-style-type: paragraph;telerik-style-name: Caption;telerik-based-style-name: Normal;font-family: 'Calibri';font-weight: bold;font-size: 12px;color: #4F81BD;line-height: 1; }
.TOC1 { telerik-style-type: paragraph;telerik-style-name: TOC1;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px; }
.TOC2 { telerik-style-type: paragraph;telerik-style-name: TOC2;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 14.6666669845581px; }
.TOC3 { telerik-style-type: paragraph;telerik-style-name: TOC3;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 29.3333339691162px; }
.TOC4 { telerik-style-type: paragraph;telerik-style-name: TOC4;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 44.0000009536743px; }
.TOC5 { telerik-style-type: paragraph;telerik-style-name: TOC5;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 58.6666679382324px; }
.TOC6 { telerik-style-type: paragraph;telerik-style-name: TOC6;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 73.3333349227905px; }
.TOC7 { telerik-style-type: paragraph;telerik-style-name: TOC7;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 88.0000019073486px; }
.TOC8 { telerik-style-type: paragraph;telerik-style-name: TOC8;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 102.666668891907px; }
.TOC9 { telerik-style-type: paragraph;telerik-style-name: TOC9;telerik-based-style-name: Normal;margin-bottom: 6.66666650772095px;margin-left: 117.333335876465px; }
.TableofFigures { telerik-style-type: paragraph;telerik-style-name: TableofFigures;telerik-based-style-name: Normal;margin-bottom: 0px; }
.Hyperlink { telerik-style-type: character;telerik-style-name: Hyperlink;color: #0000FF;text-decoration: underline; }
.p_E2968D9D { telerik-style-type: local; }
.s_E2968D9D { telerik-style-type: local; }
        </style>
    </head>
    <body>
        <p class="Normal p_E2968D9D">
            <span class="s_E2968D9D">Testing tesmflkadfna;hrfab bkdfhbs nbfsg;k er'tersfg<br />r we;lktr p,t erwt wert<br /> .ewroj ewjrt erjt w</span>
        </p>
    </body>
</html>
0
Mihail
Telerik team
answered on 08 Nov 2012, 10:53 AM
Hello Stephan,

Unfortunately we couldn't reproduce the problem you described. We noticed that you didn't apply any custom styling to the text, only the default one. 
Can you please provide us some sample screen shoots representing the problem and attach them to a support ticket so we can investigate further? It will be nice if you could also attach the problematic html document, so we don't have to search it over your previews tickets. Please notice that in forums only images are allowed, while you can attach archive files to the support ticket.

Looking forward to your reply.

All the best,
Mihail
the Telerik team

Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

Tags
RichTextBox
Asked by
Stephan
Top achievements
Rank 1
Answers by
Stephan
Top achievements
Rank 1
Mihail
Telerik team
Share this question
or