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Hi Telerik Support,

Time is approx 4th April 16:35 (BST) is the nuget server down again? Getting the following errors via Azure Devops Pipeline Build service:

 

2024-04-04T15:35:31.4304504Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (nuget.telerik.com:443) 2024-04-04T15:35:31.4305205Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-04-04T15:35:31.4305608Z Enhanced retry: HttpRetryHandler is in a state that retry would have been abandoned or not waited if it were not enabled. 2024-04-04T15:35:31.4306411Z Retrying 'FindPackagesByIdAsyncCore' for source 'https://nuget.telerik.com/nuget/FindPackagesById()?id='System.Text.Json'&semVerLevel=2.0.0'. 2024-04-04T15:35:31.4307061Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (nuget.telerik.com:443) 2024-04-04T15:35:31.4310531Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-04-04T15:35:31.4319751Z Enhanced retry: HttpRetryHandler is in a state that retry would have been abandoned or not waited if it were not enabled. 2024-04-04T15:35:31.4320549Z Retrying 'FindPackagesByIdAsyncCore' for source 'https://nuget.telerik.com/nuget/FindPackagesById()?id='System.Threading.Tasks.Extensions'&semVerLevel=2.0.0'. 2024-04-04T15:35:31.4321385Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (nuget.telerik.com:443) 2024-04-04T15:35:31.4321947Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-04-04T15:35:31.4322678Z Enhanced retry: HttpRetryHandler is in a state that retry would have been abandoned or not waited if it were not enabled. 2024-04-04T15:35:31.4323610Z Retrying 'FindPackagesByIdAsyncCore' for source 'https://nuget.telerik.com/nuget/FindPackagesById()?id='Microsoft.Extensions.Primitives'&semVerLevel=2.0.0'. 2024-04-04T15:35:31.4327699Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (nuget.telerik.com:443) 2024-04-04T15:35:31.4328578Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-04-04T15:35:31.4329145Z Enhanced retry: HttpRetryHandler is in a state that retry would have been abandoned or not waited if it were not enabled. 2024-04-04T15:35:31.4373744Z Retrying 'FindPackagesByIdAsyncCore' for source 'https://nuget.telerik.com/nuget/FindPackagesById()?id='System.Security.Permissions'&semVerLevel=2.0.0'. 2024-04-04T15:35:31.4376200Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (nuget.telerik.com:443) 2024-04-04T15:35:31.4376894Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-04-04T15:35:31.4377593Z Enhanced retry: HttpRetryHandler is in a state that retry would have been abandoned or not waited if it were not enabled. 2024-04-04T15:35:31.4378276Z Retrying 'FindPackagesByIdAsyncCore' for source 'https://nuget.telerik.com/nuget/FindPackagesById()?id='Microsoft.NETCore.Platforms'&semVerLevel=2.0.0'. 2024-04-04T15:35:31.4379148Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (nuget.telerik.com:443) 2024-04-04T15:35:31.4379624Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-04-04T15:35:31.4379967Z Enhanced retry: HttpRetryHandler is in a state that retry would have been abandoned or not waited if it were not enabled. 2024-04-04T15:35:31.4380593Z Retrying 'FindPackagesByIdAsyncCore' for source 'https://nuget.telerik.com/nuget/FindPackagesById()?id='System.Formats.Asn1'&semVerLevel=2.0.0'. 2024-04-04T15:35:31.4382900Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (nuget.telerik.com:443) 2024-04-04T15:35:31.4383469Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-04-04T15:35:31.4383874Z Enhanced retry: HttpRetryHandler is in a state that retry would have been abandoned or not waited if it were not enabled. 2024-04-04T15:35:31.4384448Z Retrying 'FindPackagesByIdAsyncCore' for source 'https://nuget.telerik.com/nuget/FindPackagesById()?id='Microsoft.Extensions.Configuration.Abstractions'&semVerLevel=2.0.0'. 2024-04-04T15:35:31.4385205Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (nuget.telerik.com:443) 2024-04-04T15:35:31.4385715Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-04-04T15:35:31.4386223Z Enhanced retry: HttpRetryHandler is in a state that retry would have been abandoned or not waited if it were not enabled. 2024-04-04T15:35:31.4386789Z Retrying 'FindPackagesByIdAsyncCore' for source 'https://nuget.telerik.com/nuget/FindPackagesById()?id='Microsoft.Extensions.FileProviders.Abstractions'&semVerLevel=2.0.0'. 2024-04-04T15:35:31.4387318Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (nuget.telerik.com:443) 2024-04-04T15:35:31.4387821Z A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-04-04T15:35:31.4388209Z Enhanced retry: HttpRetryHandler is in a state that retry would have been abandoned or not waited if it were not enabled.

 

This has happened more than a few times in the last 8 weeks. I hope we can resolve once and for all.

 

Kind regards,

Guy

Lance | Senior Manager Technical Support
Telerik team
 answered on 04 Apr 2024
1 answer
210 views
Lance | Senior Manager Technical Support
Telerik team
 answered on 03 Apr 2024
0 answers
178 views

According to Google, they are going to deprecate Third-Party Cookies.

A customer is using telerik controls invoking libraries using CDN. 

They found this cookies related to telerik marked as affected by this deprecation.

How can we avoid this situation?

thank you for your help

 

 

Alejandro
Top achievements
Rank 1
 asked on 26 Mar 2024
2 answers
353 views

I am currently experiencing an I/O exception when trying to export the RadDocument to a byte array using the Telerik.Windows.Documents.FormatProviders.Pdf.PdfFormatProvider.

Here is a code snippet of how am I using the Provider:

PdfFormatProvider pdfProvider = new PdfFormatProvider();

_printReportByteArray = pdfProvider.Export(_printReportDocument);

using (var memoryStream = new MemoryStream(_printReportByteArray))
{
    this.PrintReportViewer.DocumentSource = new PdfDocumentSource(memoryStream);
}

The exception occurs at

pdfProvider.Export(_printReportDocument)

It appears that the provider is trying to load the font file from the Windows directory, but for some reason this particular file is causing the exception randomly on certain machines (not on all machines). I would like to know if there is a way to resolve this issue. Like loading the font file into the memory instead of relying on the Windows directory.

Note: the font file does exist at the provided path location, and is not missing.

Here is the full exception message:

System.IO.IOException: I/O error occurred while opening the file "C:\WINDOWS\FONTS\MSYH.TTC".
   at MS.Internal.FontCache.FileMapping.OpenFile(String fileName)
   at MS.Internal.FontCache.FontSource.GetUnmanagedStream()
   at System.Windows.Media.GlyphTypeface.ComputeSubset(ICollection`1 glyphs)
   at Telerik.Windows.Documents.FormatProviders.Pdf.Fonts.GlyphMappings.ComputeSubset(PdfFontKey key, ICollection`1 glyphs)
   at Telerik.Windows.Documents.FormatProviders.Pdf.RadPdf.PdfFontFile2.CreateFileFontFile()
   at Telerik.Windows.Documents.FormatProviders.Pdf.RadPdf.PdfFontFile2.WriteContents(PdfWriter writer)
   at Telerik.Windows.Documents.FormatProviders.Pdf.RadPdf.PdfStream.WriteToCore(PdfWriter writer)
   at Telerik.Windows.Documents.FormatProviders.Pdf.RadPdf.PdfObject.WriteTo(PdfWriter writer)
   at Telerik.Windows.Documents.FormatProviders.Pdf.RadPdf.PdfWriter.WritePdfObject(PdfObject obj)
   at Telerik.Windows.Documents.FormatProviders.Pdf.PdfDocumentExporter.Export()
   at Telerik.Windows.Documents.FormatProviders.Pdf.PdfFormatProvider.Export(RadDocument document, Stream output)
   at Telerik.Windows.Documents.FormatProviders.DocumentFormatProviderBase.Export(RadDocument document)
   at Cairful.Desktop.Module.Care.NursingReports.NursingReports.Dialogs.PrintReportsDialogVM.PrintReportDocument()
   at Cairful.Desktop.Module.Care.NursingReports.NursingReports.Dialogs.PrintReportsDialog.PrintReportsDialog_OnLoaded(Object sender, RoutedEventArgs e)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
   at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
   at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
   at MS.Internal.LoadedOrUnloadedOperation.DoWork()
   at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)


Dess | Tech Support Engineer, Principal
Telerik team
 answered on 22 Mar 2024
1 answer
145 views

Dear Telerik Community,

I hope this message finds you well. I am reaching out to seek assistance with an issue I am encountering in my Telerik WinForms application.

Problem Description: I have designed a Windows Form using Telerik controls, which includes a RadForm containing a RadGroupBox with various Telerik controls such as RadTextBoxes, RadDropDownList, and RadButton. However, when I run the application, I notice that the dimensions of the controls are automatically increasing, leading to inconsistent layout and undesired vertical spacing between controls. Snapshot for reference attached..

Steps Taken:

  1. Added RadForm to the project.
  2. Included a RadGroupBox within the RadForm.
  3. Added RadTextBoxes, RadDropDownList, and RadButton to the RadGroupBox.

Expected Solution: I am seeking guidance on the settings or configurations that need to be implemented to ensure that the layout of the form remains consistent and does not automatically resize the controls.

Dinko | Tech Support Engineer
Telerik team
 answered on 21 Mar 2024
1 answer
86 views
 I can't find the option, I won't be using this account anymore so I want it deactivated, probably won't be answering replies to this question either since I won't have access to the email associated anymore, so if a staff can delete the account just do it please.
Dimo
Telerik team
 answered on 21 Mar 2024
1 answer
112 views
Im getting a 401:  https://nuget.telerik.com/v3/index.json
Vessy
Telerik team
 answered on 20 Mar 2024
1 answer
63 views
Please delete my Telerik account, it was created in error.
Nick Iliev
Telerik team
 answered on 15 Mar 2024
1 answer
171 views

I am using telerik version 2014.3.1024.45 with Asp.Net Webforms

I am using Telerik RadGrid. Columns are being sorted using string value. However if a particular column has integer values, it fails to sort properly. E.g. For the values 0, 1, 10, 2, 12, 3   It will sort as 0, 1, 10, 12, 2, 3

I tried setting 
DataType="System.Int32"   for column but still it considers as string. This column has on the fly values so I can not sort at database also.

Would appreciate any suggestion here. Is there any way to do it ? 

Thanks In advance

Attila Antal
Telerik team
 updated answer on 14 Mar 2024
0 answers
543 views
Today, all of a sudden, the list of packages in the telerik nuget source is empty.  This is keeping me from building locally as well as in Azure devops.   This app is several years old and I build it several times a day and deploy to qa several times a week.  Here is the devops message similar to what I get locally.

2024-02-28T18:00:41.4616269Z Installed:
2024-02-28T18:00:41.4616442Z     88 package(s) to packages.config projects
2024-02-28T18:00:41.4938491Z ##[error]The nuget command failed with exit code(1) and error(Unable to find version '2023.3.1010' of package 'Telerik.UI.for.AspNet.Ajax.Net45'.
  https://api.nuget.org/v3/index.json: Package 'Telerik.UI.for.AspNet.Ajax.Net45.2023.3.1010' is not found on source 'https://api.nuget.org/v3/index.json'.
  https://nuget.devexpress.com/redacted/api: Package 'Telerik.UI.for.AspNet.Ajax.Net45.2023.3.1010' is not found on source 'https://nuget.devexpress.com/redacted/api'.
  https://nuget.telerik.com/V3/index.json: Canceled

Errors in packages.config projects
    Unable to find version '2023.3.1010' of package 'Telerik.UI.for.AspNet.Ajax.Net45'.
      https://api.nuget.org/v3/index.json: Package 'Telerik.UI.for.AspNet.Ajax.Net45.2023.3.1010' is not found on source 'https://api.nuget.org/v3/index.json'.
      https://nuget.devexpress.com/redacted/api: Package 'Telerik.UI.for.AspNet.Ajax.Net45.2023.3.1010' is not found on source 'https://nuget.devexpress.com/redacted/api'.
      https://nuget.telerik.com/V3/index.json: Canceled
    Unable to find version '2023.3.1010' of package 'Telerik.UI.for.AspNet.Ajax.Net45'.
      https://api.nuget.org/v3/index.json: Package 'Telerik.UI.for.AspNet.Ajax.Net45.2023.3.1010' is not found on source 'https://api.nuget.org/v3/index.json'.
      https://nuget.devexpress.com/redacted/api: Package 'Telerik.UI.for.AspNet.Ajax.Net45.2023.3.1010' is not found on source 'https://nuget.devexpress.com/redacted/api'.
      https://nuget.telerik.com/V3/index.json: Canceled)
2024-02-28T18:00:41.4948266Z ##[error]Packages failed to restore
2024-02-28T18:00:41.4958660Z ##[section]Finishing: NuGetCommand
When I open the url, `
https://nuget.telerik.com/V3/index.json
` in a web browser and provide my creds, the returned json is there just fine

This happened back on 1/26/2024 as well, and then it seemed to magically heal itself.  But I have to do a production deployment today and this is holding me up.
Doug
Top achievements
Rank 1
 asked on 28 Feb 2024
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