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Can't upgrade Telerik, missing old .msi file

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Drew
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Drew asked on 10 Oct 2017, 07:34 PM

Similar to this link --> http://www.telerik.com/forums/cannot-upgrade-control-panel

I also am trying to update to the latest version of Telerik Control Panel, but cannot due to the file 'Telerik.CommonInstaller.ControlPanel_2017_3_0814_1.msi' missing in my Telerik/Installer/Downloads folder.  Might any of the admins have a zipped version of that file?  I'll need that to remove my old 2017_3_0814; if not, is there a link that i can download that MSI file directly?

Thanks,

Drew

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Vesko
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answered on 11 Oct 2017, 04:44 PM
Hello Drew,

Thank you for contacting us.

I have attached the required installation packages.

Please let me know if you need additional assistance.

Regards,
Vesko
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Drew
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answered on 11 Oct 2017, 06:38 PM

Hi Vesko,

That worked!!! Control Panel runs and i'm able to update the Panel and a few Telerik Programs.

Unfortunately when trying to update "JustMock R3 2017" and "JustDecompile_2016_3_1003_0_Free", those are also requesting the MSI installation files (that appear to be missing from the same Installer/Downloads folder).  It said it is sending out an error report, but might you also have those old version zipped MSI files as well?

Thanks for all the help again!

Drew

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Vesko
Telerik team
answered on 12 Oct 2017, 08:05 AM
Hi Drew,

Yes. You have access to those files in your account downloads page. After you choose a product from that page you will notice a version selector. By default you see the files from the latest version that you are licensed for.

Regards,
Vesko
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Drew
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answered on 13 Oct 2017, 01:22 PM

Hi Vesko,

That also worked!!  Forgot the account page had a separate downloads sectionfor all the previous programs.  Thanks again for all you help!!!

-Drew

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