Frequently Asked Questions:
Fiddler Jam Deprecation
Deprecation of Fiddler Jam
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What is the deprecation date for Fiddler Jam?
The deprecation date for Fiddler Jam is July 1, 2024.
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Why is Fiddler Jam being deprecated?
Our decision to deprecate Fiddler Jam is driven by market needs and industry standards. Looking forward, we are preparing to invest in new approaches that will improve the customer support experience through our Fiddler Everywhere application.
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What does the deprecation of Fiddler Jam mean for current users?
As of July 1, 2024 you will no longer have access to the extension. The Fiddler Jam portal will remain open until December 1, 2024, during which time you will be able to inspect and download all your Jam recordings for future use. After this date, all data will be deleted.
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What happens if my subscription continues after the deprecation date?
You will be refunded for any unused subscription after July 1, 2024.
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Are renewals available until July 1, 2024?
Renewals for Fiddler Jam are no longer available.
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What resources and support will be available after the deprecation date?
Technical support for the Fiddler Jam portal will remain available until December 1, 2024.
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Whom should I contact in case of additional questions?
If you have any additional questions not covered on this page, do not hesitate to contact us or reach out to your Account Manager.