Telerik Product Improvement Program

Overview

We will not, without your permission, sell, publish, or share any information collected from the Telerik Product Improvement Program (TPIP) that identifies you or your organization. This program is designed solely to benefit our amazing customers.

Background

Since 2002, Telerik has been delivering more than expected, and is now helping customers develop experiences like never before. Our ability to consistently meet your needs is a direct result of all the amazing feedback you've provided us over the years.

As our offerings continue to expand and integrate, especially via our Telerik Platform, so too does our need to efficiently collect and distribute your feedback to our development teams. This information will ensure we continue to deliver solutions that don't just meet, but exceed your expectations. We are 100% committed to bringing you world-class innovation, combined with the fanatical customer support you have come to expect of us. TheTelerik Product Improvement Program was created to ensure your voice is heard and your needs are met.

About the Telerik Product Improvement Program (TPIP)

Participation in TPIP is voluntary, anonymous and secure. It's designed to ensure our solutions continue to bring value and productivity to you, our valued customers.

By participating, you agree to share anonymous usage information with Telerik.

Data collected includes:

  • System Information such as operating system, processor, memory installed, screen resolution, and language / geographic location
  • Telerik product information, such as version number
  • Telerik product feature usage, such as "help tab clicks," button clicks, session length, etc.
  • Telerik product crash reporting

How do I participate?

During the installation of any Telerik product, simply ensure the “Participate in the Telerik Product Improvement Program (TPIP)” option is selected.

How is my privacy protected?

Telerik takes your privacy seriously. We have taken considerable precaution to protect all data collected from unauthorized access.

It’s important to note that this program is not spyware. We will not collect any information without your permission, and you can opt out of the program at any time. All collected data is stored and protected on Telerik servers in accordance with the Telerik Privacy Policy.

Can I see the data that is collected?

Unfortunately, data collected by the TPIP is in ‘raw’ form and would be difficult to review. What’s more, the information is sent automatically to Telerik servers where it is stored in strict compliance with Telerik's Privacy Policy .

What will Telerik do with the information collected?

Please know Telerik only uses the collected information from the TPIP to make product improvements and related business decisions resulting in superior products and service.

What if I change my mind?

To stop future participation, simply open the relevant product, go into the options screen and uncheck the "Participate in the Telerik Product Improvement Program (TPIP)" option.

Thank you!

We hope the information provided makes our intentions clear. TPIP is all about delivering quality products to our valued customers. More details on how Telerik uses, stores and takes steps to protect your information can be found by reviewing Telerik’s Privacy Policy .

Christopher Eyhorn

Thank you for taking the time to review and consider participation in our Telerik Product Improvement Program. We recognize that data privacy is an important concern and we are committed to the security and anonymity of all data collected. Your participation directly contributes to making our products the best in the industry, and for that we thank you.

Christopher EyhornEVP, ALM Tools
Telerik