Troubleshooting issues in customer environments is hard and takes coordination and frequent communication between customer, support and development teams, which can result in longer resolution time. In this webinar, we’ll look at how to simplify and optimize the process of debugging remote issues, including:
Different ways to debug customer issues
How HTTP/S logs can help in debugging
Options to capture HTTP/S logs
Introduction to Fiddler Jam—a troubleshooting solution for support and development teams
You’ll learn how the Fiddler Jam Chrome extension is used to capture logs in customer environments with ease and how Fiddler is an end-to-end tool chain to capture, troubleshoot and fix issues faster.