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Simplify Remote Troubleshooting for Your Support and Development Teams 

Webinar On-Demand

Troubleshooting issues in customer environments is hard and takes coordination and frequent communication between customer, support and development teams, which can result in longer resolution time. In this webinar, we’ll look at how to simplify and optimize the process of debugging remote issues, including: 

  • Different ways to debug customer issues 

  • How HTTP/S logs can help in debugging  

  • Options to capture HTTP/S logs 

  • Introduction to Fiddler Jam—a troubleshooting solution for support and development teams 

You’ll learn how the Fiddler Jam Chrome extension is used to capture logs in customer environments with ease and how Fiddler is an end-to-end tool chain to capture, troubleshoot and fix issues faster. 

Speaker:

Nischal Reddy 140x140
Nischal Reddy
PRODUCT MANAGER, SENIOR PROGRESS
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