Unable to capture image of Silverlight on 64bit system

3 posts, 0 answers
  1. Yc
    Yc avatar
    3 posts
    Member since:
    Oct 2012

    Posted 12 Dec 2012 Link to this post

    Hello experts,

    Recently I meet a problem with capturing image of  Silverlight application on 64 bit system (Win7, and I'm using Test Framework)

    My Silverlight application runs in web browsers, 

    I tried to capture a image of it using the capture image function of both
    Browser.ContentWindow.GetBitmap().Save() and SilverlightApp.Capture.Save()

    But sometimes I got an empty browser window image or a out of dated image (a image several seconds ago)

    I also tried using different browsers (ie, chrome, firefox), the problem remains

    At last I moved to a 32 bit system, and the same code worked

    Is this a known issue and how can i use it on a 64 bit Windows ?

    Thank you in advance!

  2. Boyan Boev
    Boyan Boev avatar
    1072 posts

    Posted 15 Dec 2012 Link to this post

    Hello Yc,

    I am sorry to hear you are running into this problem. However there should be no problem with a x64 bit system. 

    Please elaborate a bit more your scenario. Is that 32 bit system another box? If so it has a different 
    video card, different drivers that could affect the problem.

    In order to help you best and reproduce the problem please if it is possible send us the project and provide a direct access to the application or create a sample project to demonstrate the issue.

    Thank you for your cooperation.

    Kind regards,
    Boyan Boev
    the Telerik team
    Quickly become an expert in Test Studio, check out our new training sessions!
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  3. Yc
    Yc avatar
    3 posts
    Member since:
    Oct 2012

    Posted 18 Dec 2012 Link to this post

    Hello Boyan,

    Yes, you are right. I run the test code on another 64 bit machine and it works.

    It seems the problem happens only on my computer.

    I can use other machines to run the test.

    Thanks very much for your help!

    I'm using an Intel HD integrated graphics and a NVIDIA Quadro 1000M graphics 

    Sorry, because of the firewall, the direct access may not be feasible.

    The code opens a browser with Silverlight app in it and tries to capture a image. If necessary, I can send you a copy

    Thanks again

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