HTTPS decryption stopped working

[Michael]

Hey guys,

Bit stumped on this one - Just today HTTPS decryption has stopped working properly.

 To Be precise, if it is enabled, no data appears to be proxied to/from Fiddler. In Chrome/IE/Firefox, the session just hangs waiting for a response which never comes.

If I disable HTTPS decryption, everything works as expected.

I have double checked the certificate and reinstalled it (though if it were a problem I would expect the browser to tell me anyway!), I have reinstalled Fiddler and tried using a different PC (across the network, still via my local copy of Fiddler).

Has anyone seen this? I'm not sure where I should go from here!

 Cheers,

Michael

[Eric Lawrence]

Hi, Michael--

1. What, if anything, do you see on Fiddler's LOG tab?
2. Do you see the normal "Tunnel to" entries in Fiddler's Web Sessions list?
3. Which certificate generator are you using? Tools > Fiddler Options > HTTPS will say on the right-hand side under "certificates generated using"

Regards,
Eric Lawrence
Telerik

[Francesco]

Hello Eric I have problem with fiddler from 1 month, for many years work well and now don't work, when i open fiddler traffic is found but with red triangles, and the page of the game which I open, locks

[Eric Lawrence]

Hi, Francesco--

To get help, you'll need to answer the same questions I asked earlier:

1. What, if anything, do you see on Fiddler's LOG tab?
2. Do you see the normal "Tunnel to" entries in Fiddler's Web Sessions list?
3. Which certificate generator are you using? Tools > Fiddler Options > HTTPS will say on the right-hand side under "certificates generated using"


Regards,
Eric Lawrence
Telerik

[Francesco]

 [Fiddler] No HTTPS request was received from (chrome:696) new client socket, port 2367.this maybe is the problem? white lock on the left captures traffic, descript traffic is enable also autoresponder and unmatched is enable. Thank you for help me tanks so much

[Eric Lawrence]

The message "No HTTPS request was received" indicates that the client established a HTTPS connection but subsequently failed to send a request on that connection. That could happen, for instance, if the client was not configured to trust Fiddler's Root Certificate.

Answers to my other questions might help further. You might also say what you see with other browsers (e.g. Internet Explorer).

Sending me a SAZ file (File > Save All Sessions, then attach to an email created by clicking Help > Send Feedback) showing the "Red triangles" would also be useful.

Regards,
Eric Lawrence
Telerik

[Francesco]

Thank you for reply Eric , Then my problem is, not configured to trust Fiddler's Root Certificate? how can I fix it?

[Eric Lawrence]

You can get prompted to trust Fiddler's root certificate again as follows:

 1. Click Tools > Fiddler Options HTTPS.
 2. Untick "Decrypt HTTPS traffic"
 3. Click "Remove Interception Certificates"
 4. Accept all prompts.
 5. Tick "Decrypt HTTPS traffic" again
 6. Accept all prompts.

Answers to my other questions might help further. You might also say what you see with other browsers (e.g. Internet Explorer).

Sending me a SAZ file (File > Save All Sessions, then attach to an email created by clicking Help > Send Feedback) showing the "Red triangles" would also be useful.


Regards,
Eric Lawrence
Telerik

[Milo]

Thank you Eric! :D
"Remove Interception Certificates" solved my problem. :)

[Francesco]

I follow all you step , no way , same for mozilla or internet explorer, same problem 

[Eric Lawrence]

I can't help you without answers to my questions.

Please consider this thread closed; if you would like help, please use the Help > Send Feedback menu to send answers to the questions below directly to our product support team.

Thanks!

Eric Lawrence
Telerik