I encountered and reported a bunch of bugs with the WinForms Q3 2009 Beta and most of them turned out to be "already" in your "bug reports" but, to my knowledge, not in any other Forum posts even though these were reported within the 1st day or 2 after Beta release. Could you please provide more "transparency" by allowing at least registered users access to at least your Beta Versions' Bug Reports. This will:
a) encourage more active testing of your Beta versions by users because they will be more confident they won't be wasting time isolating and documenting bugs that've already been reported,
b) reduce time spent by Telerik support responding to issues already reported,
c) encourage more testing by easy reference to all bugs of a particular Beta version and type of control which may inspire to users to check out other features they're concerned about which may be affected. Users are motivated by self-interest. If they can easily see that there could potentially be bugs that affect features they're using, they'll be more likely to help make sure there won't be.
If you're worried about tarnishing your rep: a) with any kind of good damage control it's always better to "'fess up" quickly and thoroughly than to have someone else do it for you, b) having a separate searchable "Bug Report" in a separate area is less splashy than a bunch of bug reports in your main Forums especially since there would be less chance of multiple redundant reports by different users of the same bug (due to easier reference of all Beta bugs) which not only makes it look worse but wastes even more of your time responding to them.
a) encourage more active testing of your Beta versions by users because they will be more confident they won't be wasting time isolating and documenting bugs that've already been reported,
b) reduce time spent by Telerik support responding to issues already reported,
c) encourage more testing by easy reference to all bugs of a particular Beta version and type of control which may inspire to users to check out other features they're concerned about which may be affected. Users are motivated by self-interest. If they can easily see that there could potentially be bugs that affect features they're using, they'll be more likely to help make sure there won't be.
If you're worried about tarnishing your rep: a) with any kind of good damage control it's always better to "'fess up" quickly and thoroughly than to have someone else do it for you, b) having a separate searchable "Bug Report" in a separate area is less splashy than a bunch of bug reports in your main Forums especially since there would be less chance of multiple redundant reports by different users of the same bug (due to easier reference of all Beta bugs) which not only makes it look worse but wastes even more of your time responding to them.