By way of introduction, my name is Vassil Petev, RadControls for WinForms manager at Telerik. I wanted to give you some details regarding your suggestion for listing all known issues on our site.
Before doing that, however, I want to note that Telerik is probably the most transparent .NET software vendor on the market when it comes to its products. We were the first to offer full technical support through our peer-to-peer forums; we were first to provide a transparent roadmap on what we plan to work on for the next release(s); we also provide full information on important, but not so obvious things that we support, such as Right-to-left language support, Localization support, Browser support (for our web product lines), accessibility, performance, etc. We cover all product aspects, but one: a list for all known issues.
We realize this and I am glad to say that we are actively working on what we call Public Issue Tracking System (PITS)
. Basically, it will be a public issue/request tracker for all product lines, which will pull data directly from our development servers. It will be closely intertwined with our support ticketing system for better issue tracking on your end. It will also offer user interactivity, meaning that you will be able to vote and comment on particular issues that have already been added to our system. This means that your vote will have direct impact on our planning process - again, a first in the industry, although we have been using the same process since day 1, but based more or less on our gut feeling.
The PITS project will be built with our Silverlight controls and is expected to go live later this year.
Until then feel free to send us all the issues you have stumbled upon and we will gladly reply.
the Telerik team