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Get Ahead of End User Issues

Webinar On-Demand

Understanding user issues shouldn’t be a painful process!  

When end users run into trouble using our products, we need information and context to get them back on track. But that’s easier said than done—it’s time consuming and all the back-and-forth with the customer to pinpoint the issues causes nothing but frustration for all concerned, while the time-to-resolution clock continues to tick.  

Join our webinar and learn how you can ease the process by using Fiddler Jam to understand end user issues faster than ever before. We’ll be covering: 

  • How to enable your users with Fiddler Jam 

  • Working with logs and understanding user recordings  

  • Advanced features and integration with Fiddler Everywhere 

Speaker:

Sudharshan Kaushik K
Sudharshan Kaushik K
Product Manager, PROGRESS
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