Community & Support

Something does not work as you expect? Stuck in a complex scenario? Get the necessary help!

How do I…?

  1. Check out the Components and FAQ page ↗.
  2. Browse the kendo-ui-angular2 questions on Stack Overflow.
  3. If you did not find something that matches your case, submit a support ticket ↗ or ask on StackOverflow ↗.

When do you plan on releasing Feature X?

  1. Check the Roadmap for the planned items.
  2. If the item you need is not present there, check our feedback portal. If someone has already posted it there, you can upvote it. If nobody has requested it so far, you can post a new idea.

I think I found a bug

  1. Review the issues in the Issue Tracker ↗. Maybe someone has already reported it and it will be fixed soon.
  2. The problem might have also been fixed. In this case, you will find the issue in the closed list ↗.
  3. If you cannot find your issue, follow the reproduction steps guide below. We will look into it.

I want to report a bug

Kendo UI for Angular uses GitHub Issues as official bug trackers. The telerik/kendo-angular repository is there for that purpose—it does not contain the actual source code of the components.

Steps

  1. Find an example in the documentation that looks similar to your case.
  2. Open it in Plunker by using the OPEN AS PLUNKER button.
  3. Modify the plunk, so that the issue is reproducible in it. Try to include the minimum possible amount of code.
  4. Save the plunk by using the blue Save button at the top.
  5. Copy the link from the address bar of the browser.
  6. Open a new issue and add the plunker link in the description.
  7. Provide any additional information necessary for us to reproduce the problem—for example, browser version, steps to perform, etc.

We might not be able to act on issues without a runnable demo.

If you need assistance on troubleshooting or isolating a problem, you can request a remote assistance session through our Support Ticket system. Remote Assistance is included in the DevCraft Ultimate subscription.

I need a tailor-made solution

Our aim is to provide the most versatile and proven set of application building blocks. Still, depending on the functionality you desire, some assembly is required.

The Progress Services team is available to assist in building functional blocks or complete applications according to your specification. They will help you make the most of Kendo UI while freeing you to work on the real business problems.