If you’ve tried to build a chatbot before, you’ll likely agree that achieving quality human-computer interaction poses challenges. Beyond natural language understanding and the personality of a chatbot, developers need to account for unexpected scenarios, ambiguities and other normally occurring human behaviors during conversation.
In this webinar, Hristo Borisov will share best practices for creating modern conversational chatbots based on his firsthand experience from conceptualizing and building Progress® Kinvey Chat (formerly NativeChat), the AI-driven platform for creating and deploying chatbots.
This webinar will cover:
- Technical challenges and how to overcome them
- Conversational UI & UX examples
- The “Siri syndrome” - what it is and how to overcome it
Bonus: We’ll also give you a demo of the technology that powers Kinvey Chat—CognitiveFlow™. This technology enables Kinvey Chat chatbots to be trained automatically with goals, examples and data from backend systems.