Toolbox Controls Not Updated when Install 2009Q3 Beta or Final

6 posts, 0 answers
  1. Tom Chien
    Tom Chien avatar
    125 posts
    Member since:
    Jun 2009

    Posted 20 Nov 2009 Link to this post

    The first Telerik (any product / version) I installed was WinForms Q1 2009.  Then I installed Q2 2009 (2009.2.9.729), Q3 2009 Beta (2009.2.9.1016) and Q3 2009 Final Release (2009.3.9.1103).  The version showing for the Controls in my VS 2005, VB Toolbox are still Q2 2009 (2009.2.9.729).  Now, I have switched my Project References back and forth between Q2 2009, Q3 2009 Beta and Q3 2009 Final, but I've never uninstalled any of the versions.  It even prompted me to close each of my VS 2005 instances before it would proceed with installation.

    Telerik WinForms 2009Q3 (2009.3.9.1103), VB, VS 2005 (v8.0.50727.762 SP.050727-7600), .Net 2.0 (2.0.50727), XP SP3, 3GB, 2.99GHZ, Core2Duo.




  2. Robert
    Robert avatar
    82 posts
    Member since:
    Jun 2009

    Posted 23 Nov 2009 Link to this post

    Hello Tom,

    You should be able to easily fix this problem by manually adding the controls to the ToolBox. You can find more information about how to do this here:

    Also, I would try uninstalling any previous versions of the controls you are no-longer using as well. Having different versions of the controls installed can cause the ToolBox to double up with sections referencing the different versions. This can become problematic if you drag different versions of the controls to the design surface.

    I hope this helps.

    - Robert
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  4. Tom Chien
    Tom Chien avatar
    125 posts
    Member since:
    Jun 2009

    Posted 25 Nov 2009 Link to this post

    1. Thanks, that worked.

    2. Was it supposed to automatically add a Tab in the Toolbox for each version installed?  If so, why didn't it?  If not, why not?  a. It labeled the "Q2 2009 SP1" Tab with the version # as if it were expecting the possibility of multiple versions in the Toolbox.  b. It automatically added the tab when I first installed Q1 2009.  c. It obviously also added / replaced the Q1 2009 Tab with Q2 2009 when I installed the latter without uninstalling the former.  d. It required me to close all my VS instances (Why else would it require that?  To add a Telerik -> About option?).  e. It didn't prompt me to manually add the Q3 2009 Beta or Final controls.


  5. Deyan
    Admin
    Deyan avatar
    2041 posts

    Posted 01 Dec 2009 Link to this post

    Hi Tom Chien,

    Thanks for getting back to me. In general, each version that you install should find its place in Visual Studio Toolbox. However, according to our observations, there are cases in which the Toolbox installation fails and thus no new tabs for the corresponding versions are added.

    I would like to inform you that we are working on this issues but since they seem to be harder to track down and require some more time for research, we cannot give an exact timeframe when this odd behavior will be fixed.

    Therefore, I would like to ask for your patience. We hope that for Q1 2010 these issues will be resolved.

    Regards,
    Deyan
    the Telerik team

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  6. Mehdi Mirza
    Mehdi Mirza avatar
    11 posts
    Member since:
    Apr 2009

    Posted 09 Dec 2009 Link to this post

    I have the same issue,

    i upgraded to RadControls_WinForms_2009_3_1103_dev and the rad controls don't show up in the tool bar.
  7. Nick
    Admin
    Nick avatar
    767 posts

    Posted 14 Dec 2009 Link to this post

    Hi Mehdi Mirza,

    Please follow the instructions in the KB article provided by Robert in one of the posts below.

    Greetings,
    Nick
    the Telerik team

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