Distorted Rendering of Some Documents

2 posts, 0 answers
  1. Mary
    Mary avatar
    12 posts
    Member since:
    Jul 2014

    Posted 14 Apr 2016 Link to this post

    A lot of PDF documents (often but not always scanned ones) come out looking very bizarre in the PDFViewer (see attached). I have confirmed that the documents themselves are fine, as they look normal in other PDF viewers. The distortion is not dependent on PDF version or size. Is this a known issue? What's causing it?

  2. Dimitar
    Admin
    Dimitar avatar
    1545 posts

    Posted 15 Apr 2016 Link to this post

    Hello Mary,

    Thank you for writing.

    This is a known issue with a previous version. The issue details are located here: UI for Winforms Feedback Portal - FIX. RadPdfViewer - some JPEG images are not rendered correctly in PdfViewer (DCTDecode)

    So this should be working fine if you are using Q2 2015 or a newer.

    I hope this helps. 

    Regards,
    Dimitar
    Telerik
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