Security Method issue in Export to pdf Issue in IPhone, IPad

6 posts, 0 answers
  1. Prasanna
    Prasanna avatar
    47 posts
    Member since:
    Oct 2012

    Posted 28 Oct 2014 Link to this post

    When tried to export pdf from radgrid it shows only blank page. Its working fine in all browsers. When the pdf file property "Security Method" is set to no security it opened in IPhone. Please suggest on this.
  2. Nikolay
    Admin
    Nikolay avatar
    1803 posts

    Posted 28 Oct 2014 Link to this post

    Hi Prasanna,

    Just like with your previous forum thread, I would kindly ask you to provide details about the exact Telerik product that you are using to export the PDF. UI for iOS (the current forum section) does not offer grid control with pdf exporting capabilities, therefore we can't assist unless we know the Telerik product you are using.

    Regards,
    Nikolay
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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  4. Prasanna
    Prasanna avatar
    47 posts
    Member since:
    Oct 2012

    Posted 28 Oct 2014 in reply to Nikolay Link to this post

    Hi Nikolay,

    We are using Telerik 2011.   Please let me know.  
  5. Nikolay
    Admin
    Nikolay avatar
    1803 posts

    Posted 28 Oct 2014 Link to this post

    Hey Prasanna,

    Could you please specify in greater detail which exactly is the Telerik version and product that you are using. We have a large portfolio of products, hence we need to understand which is the product that exports to a PDF file. For example, is it UI for WPF or UI for WinForms? Or maybe, it is UI for ASP.NET? Only with the help of this information, we will be able to understand the case and assist you further.

    Regards,
    Nikolay
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  6. Prasanna
    Prasanna avatar
    47 posts
    Member since:
    Oct 2012

    Posted 28 Oct 2014 in reply to Nikolay Link to this post

    Sorry for the inconvenience, am using Telerik 2011 UI for ASP.NET
  7. Kostadin
    Admin
    Kostadin avatar
    1711 posts

    Posted 31 Oct 2014 Link to this post

    Hi Prasanna,

    I noticed that you are using a quite old version of RadControls where this issue could be observed. Note that we made some great improvement of the pdf export feature in Q2 2013, so I would recommend you to upgrade at least to this version in order to export RadGrid to PDF on iOS. More information can be found at the following blog post.

    Regards,
    Kostadin
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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