RadHtmlChart Performance Issue

2 posts, 0 answers
  1. Herick
    Herick avatar
    1 posts
    Member since:
    Mar 2015

    Posted 11 Mar 2015 Link to this post


    I load a aspx page on Iframe, and everything is ok, but when we access in iPad the control is very slow, and the load of the page freezes.

    How can I solved this issue?
  2. Danail Vasilev
    Danail Vasilev avatar
    1476 posts

    Posted 12 Mar 2015 Link to this post

    Hi Herick,

    We are not aware of the mentioned issue.

    Could you please provide us with more details on the matter:
        - If you are not using latest Telerik UI version - 2015.1.225, does upgrading to it helps?
        - Are there any JavaScript errors on your page? If there are such errors they should be fixed.
        - It may be possible that you are plotting many items on the chart so it gets some time to render them. Please refer to the Performance Optimizations help article for details on the matter.
        - Do you reproduce the issue with our online demos and if so which is the demo/demos?
        - Can you provide us with a small runnable sample that reproduces the issue?

    I have also converted the type of this thread to RadHtmlChart for ASP.NET AJAX as the title states it.

    Danail Vasilev

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

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