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RadHtmlChart Performance Issue

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Herick
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Herick asked on 11 Mar 2015, 05:42 PM
Hello,

I load a aspx page on Iframe, and everything is ok, but when we access in iPad the control is very slow, and the load of the page freezes.

How can I solved this issue?

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Danail Vasilev
Telerik team
answered on 12 Mar 2015, 12:42 PM
Hi Herick,

We are not aware of the mentioned issue.

Could you please provide us with more details on the matter:
    - If you are not using latest Telerik UI version - 2015.1.225, does upgrading to it helps?
    - Are there any JavaScript errors on your page? If there are such errors they should be fixed.
    - It may be possible that you are plotting many items on the chart so it gets some time to render them. Please refer to the Performance Optimizations help article for details on the matter.
    - Do you reproduce the issue with our online demos and if so which is the demo/demos?
    - Can you provide us with a small runnable sample that reproduces the issue?

I have also converted the type of this thread to RadHtmlChart for ASP.NET AJAX as the title states it.

Regards,
Danail Vasilev
Telerik
 

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Danail Vasilev
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