PivotGrid cell disappear after Export to Excel

2 posts, 1 answers
  1. CK
    CK avatar
    7 posts
    Member since:
    Jul 2009

    Posted 29 Feb Link to this post

    Hi there,

    There seems to be a bug with the PivotGrid when using the Export to Excel function.

    Using the Demo Application for WinForms, you can just open the PivotGrid - Export to Excel example and then export one.

    After that, minimize the Demo Application to task bar, and maximize it back. Some of the rows will be missing. If you keep minimizing and maximing, the rows that are disappearing will keep changing.

    I'm not sure if this bug is just on my machine or if there's anything that that needs to be installed.

    Thanks!

  2. Answer
    Ralitsa
    Admin
    Ralitsa avatar
    176 posts

    Posted 02 Mar Link to this post

    llo Chen,

    Thank you for contacting us. 

    I confirm that this is issue with RadPivotGrid and I have logged it in our Feedback PortalYou can track its progress, subscribe for status changes and add your vote/comment to it on the following page: FIX. RadPivotGrid - rows are disappeared if the form is minimized right after the pivot is exported to excel file

    As a workaround, I can suggest to clear the cashed elements of RadPivotGrid right after the export is completed. Please refer to the code snippet below how to achieve it: 
    this.radPivotGrid1.PivotGridElement.PivotRowsContainer.ElementProvider.ClearCache

    Hope this will help you. Let me know if you have any another questions.

    Regards,
    Ralitsa
    Telerik
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