From the attached images the code looks OK.
You can change these lines in the "else" statement:
in order to be able to see the error message returned from the server.
Also, if you are using user authorization in your app, please make sure that there is only one Everlive instance (you call
new Everlive(); only once inside your app). Otherwise the login details (the access token) will be stored in one Everlive instance and you will make request with another instance - thus the POST request will be sent without an access token which will result in error from the server. This might be the reason for the
resetPassword function not to work as well.
Please check the returned error from the server and let me know if you need more help.