Webservice Exception

[Nitin]

I'm getting the following error while trying to run TeamPulse on a local Machine

It says : Teampulse has encountered an issue. Please contact your administrator for more details.
Tip: Teampulse can continue to function after an error but may be unstable.

Error Details
--------------------------------------
Exception Type: System.Data.Services.Client.DataServiceQueryException
Exception Message: An error occurred while processing this request.
   at System.Data.Services.Client.QueryResult.EndExecute[TElement](Object source, IAsyncResult asyncResult)
   at System.Data.Services.Client.DataServiceRequest.EndExecute[TElement](Object source, DataServiceContext context, IAsyncResult asyncResult)
   at System.Data.Services.Client.DataServiceContext.EndExecute[TElement](IAsyncResult asyncResult)
   at TeamPulse.Client.Managers.ProjectManager.<>c__DisplayClass29b.<GetUser>b__298()
(Inner Exception)
Exception Type: System.Data.Services.Client.DataServiceClientException
Exception Message: �

   at System.Data.Services.Client.BaseAsyncResult.EndExecute[T](Object source, String method, IAsyncResult asyncResult)
   at System.Data.Services.Client.QueryResult.EndExecute[TElement](Object source, IAsyncResult asyncResult)

----------------------------
Please assist,
nitin

[Missing User]

Hi Nitin,

Could you navigate to the following item at post a screen shot of what appears for you?

http://localhost:9898/Services/DataService.svc/

Best wishes,
Jesse Dyck
the Telerik team

[Nitin]

yeah the service doesn't seem to work , the screen shot is attached.
thanks

[David Harris]

Hello Nitin,

The information returned from that URL should be in XML format, but appears to be getting encoded or otherwise corrupted. I'm curious if this might be a localization problem; is TeamPulse perhaps installed on a non-English edition of Windows?

Something else to check might be what you receive from the following URL: http://localhost:9898/Services/AuthorizationService.svc

Regards,
David Harris
the Telerik team

[Nitin]

http://localhost:9898/Services/AuthorizationService.svc seems to work fine (Screen shot attached) .http://localhost:9898/Services/DataService.svc/ still shows garbage text, checked right now.
Windows  edition i use is in english only.
PS: i have some suggestions regarding TeamPulse where do i share them?
thanks n regards,
nitin

[David Harris]

Hello Nitin,

Can you please indicate if the Data Service returns valid WSDL when requested via the following URL:

http://localhost:9898/Services/DataService.svc/?wsdl

Also, does your User Management site (http://localhost:9897/) function correctly?

Thanks,
David Harris
the Telerik team

[Nitin]

Screenshots attached,
http://localhost:9898/Services/DataService.svc/?wsdl shows garbage again (firebug window visible in screenshot)
User Management site (http://localhost:9897/)  works fine
thanks regards,
nitin

[David Harris]

Hello Nitin,

This might be a longshot, but perhaps something did not install correctly. Would it be troublesome to attempt to re-install the product? You should deactivate the product before doing so, however.

All the best,
David Harris
the Telerik team