Upgraded to newest version and AppBuilder crashing.

2 posts, 0 answers
  1. Dan
    Dan avatar
    1 posts
    Member since:
    Dec 2011

    Posted 09 Oct 2014 Link to this post

    App builder auto updated to the newest version and now every time I try to open an HTML file app builder crashes with an error message stating that App Builder has stopped working. The event log is showing this error.

    Faulting application name: Icenium.Graphite.exe, version: 2014.3.1002.4, time stamp: 0x542d720c
    Faulting module name: libcef.DLL, version: 3.1750.1704.0, time stamp: 0x5374d14f
    Exception code: 0x4000001f
    Fault offset: 0x0013f0b0
    Faulting process id: 0x1c8c
    Faulting application start time: 0x01cfe3d832620bd1
    Faulting application path: C:\Users\Danx_000\AppData\Local\Apps\2.0\ZYX1Y62E.OYT\OC69HYJX.G62\icen..tion_8da4a4c959549401_07de.0003_80524deae66e8f12\Icenium.Graphite.exe
    Faulting module path: C:\Users\Danx_000\AppData\Local\Telerik\BlackDragon\Cache\WebBrowserPackage-2014.3.1002.4\WebBrowser\libcef.DLL
    Report Id: cd09c978-4fcb-11e4-828f-889ffaede58d
    Faulting package full name:
    Faulting package-relative application ID:
  2. Zdravko
    Admin
    Zdravko avatar
    657 posts

    Posted 13 Oct 2014 Link to this post

    Hi Dan,

    I am sorry to hear about your unpleasant experience.
    According to the log there is some issue with the libcef.dll located at C:\Users\Danx_000\AppData\Local\Telerik\BlackDragon\Cache folder.
    Would you delete this folder and check for improvement?

    If the issue persists, uninstall AppBuilder, remove any folder left starting with "icen.." in your C:\Users\Danx_000\AppData\Local\Apps\2.0\ZYX1Y62E.OYT\OC69HYJX.G62 folder and install the client again.

    I look forward to hearing from you.

    Regards,
    Zdravko
    Telerik
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
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