Upgrade Instructions?

5 posts, 0 answers
  1. Chad
    Chad avatar
    6 posts
    Member since:
    Feb 2012

    Posted 13 Apr 2012 Link to this post

    Hello, just noticed the latest release. We just purchased TeamPulse and have installed on-premise. I am unable to find any instructions on how to obtain the latest release or instructions to upgrade locally. Your help is appreciated.

    Thanks,
  2. Steve
    Admin
    Steve avatar
    24 posts

    Posted 13 Apr 2012 Link to this post

    Hi Brian,

    We're glad to hear you recently became a TeamPulse customer! You can upgrade to the latest version of TeamPulse by downloading the latest installer file from within your Telerik account and running it on the server where TeamPulse is currently installed. The installer will detect an existing installation of the product and automatically perform an upgrade.

    One important thing to note is that any IIS or config file modifications you may have made will be lost upon upgrade, so it is important to note them or back them up for re-application afterwards. All information stored in the TeamPulse database will remain intact, however it is often recommended that a database backup be performed prior to upgrade just to be on the safe side.

    Hope you enjoy the new features and we'd love to hear your feedback, which you can share with us on our feedback portal.


    Greetings,
    Steve
    TeamPulse product owner
  3. Chad
    Chad avatar
    6 posts
    Member since:
    Feb 2012

    Posted 16 Apr 2012 Link to this post

    Thanks for the reply. Is there a downloads section? The only software download I can find is the free-trial exe.

  4. Steve
    Admin
    Steve avatar
    24 posts

    Posted 16 Apr 2012 Link to this post

    Hi Brian,

    Two questions.

    1. Was it your Telerik account that was used to register your TeamPulse licences?

    2. Are you in the Manage Products section of your account? (see included screen shot)

    Greetings,
    Steve
    TeamPulse Product Owner
  5. Chad
    Chad avatar
    6 posts
    Member since:
    Feb 2012

    Posted 16 Apr 2012 Link to this post

    Got it. Thanks, very helpful. It was a little obscure to find.

    Thanks again.
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