Telerik.Windows.Documents.Core.dll Detected as Virus By Comodo

5 posts, 0 answers
  1. Kyle
    Kyle avatar
    15 posts
    Member since:
    Jan 2011

    Posted 12 Aug Link to this post

    Telerik Support,

    Just wanted to give a heads-up, was having an interesting problem with a client where our app wouldn't start up, eventually learned it was because Telerik.Windows.Documents.Core.dll was identified as a trojan by their Comodo One client and quarantined.  Attached is a report of us adding the file to the exclusion list.

    Thanks,

    Kyle

  2. Kyle
    Kyle avatar
    15 posts
    Member since:
    Jan 2011

    Posted 12 Aug in reply to Kyle Link to this post

    Sorry, forgot to mention we're on v2016.2.421.40 of Telerik Controls for WPF.
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  4. Tanya
    Admin
    Tanya avatar
    405 posts

    Posted 16 Aug Link to this post

    Hi Kyle,

    We are not aware why the antivirus software is detecting the dll as a trojan, but I can assure you that our files are scanned quite often and we haven't detected any malware. It is possible that a file is considered as a thread because it is downloaded from the internet or it interacts with the file system.

    I believe that adding the file to the exception rules of the antivirus will be a safe approach to move forward.

    Regards,
    Tanya
    Telerik by Progress
    Do you need help with upgrading your AJAX, WPF or WinForms project? Check the Telerik API Analyzer and share your thoughts.
  5. Tanya
    Admin
    Tanya avatar
    405 posts

    Posted 19 Aug Link to this post

    Hello Kyle,

    I'm writing to let you know that we contacted Comodo to check why our assembly is detected as a malware and they confirmed it is not harmful. The false positive alarm is now fixed and you shouldn't experience similar issues if you upgrade the Comodo antivirus database to version <25641> or later.

    Regards,
    Tanya
    Telerik by Progress
    Do you need help with upgrading your AJAX, WPF or WinForms project? Check the Telerik API Analyzer and share your thoughts.
  6. Kyle
    Kyle avatar
    15 posts
    Member since:
    Jan 2011

    Posted 19 Aug in reply to Tanya Link to this post

    Awesome!  Thank you so much, didn't expect any action on your (Telerik's) part as obviously it's Comodo's problem and not yours, very appreciative!
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