Clicking the print button in the Web Report Viewer initiates a request to the http handler of the viewer which would process the report on the server and would present the report for printing. This is done through the Acrobat PDF plug-in which is an ActiveX object in Internet Explorer browser. If the plug-in is not detected, it would fall back to the default browser print dialog. If that is not happening it might mean that your browser print is disabled.
If you want to use the true print, the following requirements must be satisfied:
- The Adobe PDF plug-in should be enabled in your browser. Disable any other print related plug-ins such as Foxit or Chrome PDF Viewer.
- Print menu in IE group policy should be enabled.
- ActiveX Filtering should be disabled.
the Telerik team
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