This is a migrated thread and some comments may be shown as answers.

Stop message box from displaying

2 Answers 29 Views
Diagnostics
This is a migrated thread and some comments may be shown as answers.
This question is locked. New answers and comments are not allowed.
Stephan
Top achievements
Rank 2
Stephan asked on 18 Jul 2013, 09:34 PM
Hi Telerik Team,

how do I stop the message box from displaying after an exception occurred? I already tried both ways: Click 'Yes' and send the E-Mail and click 'No' and don't send the E-Mail. But still, when I start the app the message box appears. I don't need a custom action so that's why the only code I have is (in the constructor of the App.cs file)

// Telerik Diagnostics
var radDiagnostics = new RadDiagnostics();
radDiagnostics.ApplicationName = AppResources.Base_Title;
radDiagnostics.EmailTo = "...";
radDiagnostics.Init();

Kind Regards,
Stephan Arenswald

2 Answers, 1 is accepted

Sort by
0
Accepted
Todor
Telerik team
answered on 19 Jul 2013, 02:05 PM
Hi Stephan,

Thank you for your interest in RadDiagnostics.

The message box notifies about an exception that occurs. If the exception occurs every time your application starts, then the message will also be displayed every time. Is this exception expected? If not, you can use the diagnostics info that the component sends to your email to help you identify the cause and fix it. If you want to get more information about RadDiagnostics you can see this blog post. If you need additional assistance, don't hesitate to write back.

Regards,
Todor
Telerik
TRY TELERIK'S NEWEST PRODUCT - EQATEC APPLICATION ANALYTICS for WINDOWS PHONE 7.
Learn what features your users use (or don't use) in your application. Know your audience. Target it better. Develop wisely.
Sign up for Free application insights >>
0
Stephan
Top achievements
Rank 2
answered on 20 Jul 2013, 08:22 PM
Hi Todor,

thanks for your answer. It was my fault. I added an exception to test the RadDiagnostics control but didn't remove it after restarting the app. Shame on me. Thanks again,

Kind Regards,
Stephan
Tags
Diagnostics
Asked by
Stephan
Top achievements
Rank 2
Answers by
Todor
Telerik team
Stephan
Top achievements
Rank 2
Share this question
or