Stop message box from displaying

3 posts, 1 answers
  1. Stephan
    Stephan avatar
    29 posts
    Member since:
    May 2013

    Posted 18 Jul 2013 Link to this post

    Hi Telerik Team,

    how do I stop the message box from displaying after an exception occurred? I already tried both ways: Click 'Yes' and send the E-Mail and click 'No' and don't send the E-Mail. But still, when I start the app the message box appears. I don't need a custom action so that's why the only code I have is (in the constructor of the App.cs file)

    // Telerik Diagnostics
    var radDiagnostics = new RadDiagnostics();
    radDiagnostics.ApplicationName = AppResources.Base_Title;
    radDiagnostics.EmailTo = "...";
    radDiagnostics.Init();

    Kind Regards,
    Stephan Arenswald
  2. Answer
    Todor
    Admin
    Todor avatar
    778 posts

    Posted 19 Jul 2013 Link to this post

    Hi Stephan,

    Thank you for your interest in RadDiagnostics.

    The message box notifies about an exception that occurs. If the exception occurs every time your application starts, then the message will also be displayed every time. Is this exception expected? If not, you can use the diagnostics info that the component sends to your email to help you identify the cause and fix it. If you want to get more information about RadDiagnostics you can see this blog post. If you need additional assistance, don't hesitate to write back.

    Regards,
    Todor
    Telerik
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  4. Stephan
    Stephan avatar
    29 posts
    Member since:
    May 2013

    Posted 20 Jul 2013 Link to this post

    Hi Todor,

    thanks for your answer. It was my fault. I added an exception to test the RadDiagnostics control but didn't remove it after restarting the app. Shame on me. Thanks again,

    Kind Regards,
    Stephan
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