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My PC:
Running Windows XP sp 3
Icenium Graphite
What is happening:
1) During development if I have the simulator open and make a change to ANY html file and save, the simulator will crash with a Visual Studio Debugger error. However, if I make a change to an html page and then open a js file and make a change and then save, the simulator does not crash.
2) If I manually close out the Simulator window, and try to re-run the simulator, it does not open. However, if I go into task manager I see that the Icenium.Simulator process is still running. If I kill it, the simulator will then open as expected.
I've read many of threads on the simulator crashing and have yet to find a fix. I've totally reinstalled Icenium Graphite, searched for logs in BlackDragon directoy (no files exist most times, and other times I can't even navigate to find the directory)
Thanks in advance...
Paul
Running Windows XP sp 3
Icenium Graphite
What is happening:
1) During development if I have the simulator open and make a change to ANY html file and save, the simulator will crash with a Visual Studio Debugger error. However, if I make a change to an html page and then open a js file and make a change and then save, the simulator does not crash.
2) If I manually close out the Simulator window, and try to re-run the simulator, it does not open. However, if I go into task manager I see that the Icenium.Simulator process is still running. If I kill it, the simulator will then open as expected.
I've read many of threads on the simulator crashing and have yet to find a fix. I've totally reinstalled Icenium Graphite, searched for logs in BlackDragon directoy (no files exist most times, and other times I can't even navigate to find the directory)
Thanks in advance...
Paul
17 Answers, 1 is accepted
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Hi Paul,
We see that you've previously opened two forums for similar issues related to Graphite crashing and in both cases we have requested Graphite logs and FiddlerCap logs. If this was a common problem or we were able to reproduce it, we would have acknowledged that such an issue exist, however it is neither common nor reproducible with the instructions you have provided.
So to sum up, in order to help you, we would need the following information:
Steve
Telerik
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We see that you've previously opened two forums for similar issues related to Graphite crashing and in both cases we have requested Graphite logs and FiddlerCap logs. If this was a common problem or we were able to reproduce it, we would have acknowledged that such an issue exist, however it is neither common nor reproducible with the instructions you have provided.
So to sum up, in order to help you, we would need the following information:
- What is the version of Graphite on your machine. You can see it in the Graphite output e.g.:
[2013-11-14 10:13:17.617] Log (Info,None): Version 2013.3.1111.1. Deployment location https://app.icenium.com. If your version is not 2013.3.1111.1, then somehow Graphite did not manage to update on your end. - The content of %localappdata%\Telerik\BlackDragon\Logs folder. Logs are created in it irrelevant of whether Graphite works properly or crashes. It should never be empty. You can zip the folder and upload it to a free file sharing service, so we can download it and review them.
- Session logs from FiddlerCap (with the Decrypt HTTPS Traffic option enabled). Start it prior Graphite and save the HTTP requests to disk. Zip the sessions and upload it somewhere for us to review.
- Windows event logs: are there any Graphite related errors once the problem occurs? You can save the relevant event log entries, zip and upload those as well.
Steve
Telerik
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Paul
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answered on 14 Nov 2013, 01:04 PM
Log info inside icenium:
[2013-11-12 07:32:21.700] Log (Info,None): Version 2013.3.1111.1. Deployment location https://app.icenium.com.
[2013-11-12 07:32:24.013] Log (Info,None): Logged in as: pranieri@linvatec.com
I shut down Icenium, started Fiddler Cap with HTTPS decrypt, started Icenium, opened a project, started the simulator, made a change to a HTML file, and the simulator crashed. FiddlerCap Log link:
https://drive.google.com/file/d/0ByemeY_CJgrsdHRqTXM3SEE2bEU/edit?usp=sharing
I have done a complete file search on my computer, as well as looked in every %appdata% and %localappdata% for the BlackDragon directory. Below is an image of my desktop that shows the files I found, none of them BlackDragon:
https://drive.google.com/file/d/0ByemeY_CJgrsWUJEdWNEUDZFeG8/edit?usp=sharing
As for Window event logs, there is nothing related to Graphite in my logs anywhere.
Paul
[2013-11-12 07:32:21.700] Log (Info,None): Version 2013.3.1111.1. Deployment location https://app.icenium.com.
[2013-11-12 07:32:24.013] Log (Info,None): Logged in as: pranieri@linvatec.com
I shut down Icenium, started Fiddler Cap with HTTPS decrypt, started Icenium, opened a project, started the simulator, made a change to a HTML file, and the simulator crashed. FiddlerCap Log link:
https://drive.google.com/file/d/0ByemeY_CJgrsdHRqTXM3SEE2bEU/edit?usp=sharing
I have done a complete file search on my computer, as well as looked in every %appdata% and %localappdata% for the BlackDragon directory. Below is an image of my desktop that shows the files I found, none of them BlackDragon:
https://drive.google.com/file/d/0ByemeY_CJgrsWUJEdWNEUDZFeG8/edit?usp=sharing
As for Window event logs, there is nothing related to Graphite in my logs anywhere.
Paul
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Paul
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answered on 14 Nov 2013, 01:51 PM
Also here is the error message within Icenium that I'm getting when the Simulator crashes:
https://drive.google.com/file/d/0ByemeY_CJgrsM242eGlBR3NodU0/edit?usp=sharing
https://drive.google.com/file/d/0ByemeY_CJgrsM242eGlBR3NodU0/edit?usp=sharing
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Paul
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answered on 14 Nov 2013, 03:35 PM
BlackDragon Logs found em...
https://drive.google.com/file/d/0ByemeY_CJgrsY1VYdk9ObUJfUVU/edit?usp=sharing
https://drive.google.com/file/d/0ByemeY_CJgrsZ3hCQVZ3UFFRSDA/edit?usp=sharing
https://drive.google.com/file/d/0ByemeY_CJgrsY1VYdk9ObUJfUVU/edit?usp=sharing
https://drive.google.com/file/d/0ByemeY_CJgrsZ3hCQVZ3UFFRSDA/edit?usp=sharing
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Paul
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answered on 14 Nov 2013, 05:05 PM
Latest Log file:
[2013-11-14 08:46:21.861] Log (Info,None): Version 2013.3.1111.1. Deployment location https://app.icenium.com.
[2013-11-14 08:46:24.387] Log (Info,None): Logged in as: pranieri@linvatec.com
[2013-11-14 08:47:50.360] Log (Info,None): Project "FieldStock.proj" (default targets):
Done building project "FieldStock.proj".
[2013-11-14 09:21:47.966] Log (Info,Low): Found device Conmed's iPad
[2013-11-14 09:24:00.196] Log (Info,None): Project "FieldStock.proj" (default targets):
Done building project "FieldStock.proj".
[2013-11-14 09:28:38.021] Log (Info,None): Project "FieldStock.proj" (default targets):
Done building project "FieldStock.proj".
[2013-11-14 12:04:19.058] Log (Exception,High):
[2013-11-14 12:04:55.144] Log (Exception,High): System.IO.IOException: The process cannot access the file 'C:\Documents and Settings\pranieri\Local Settings\Application Data\Telerik\BlackDragon\pranieri_linvatec.com\FieldStock 2.7\FieldStock\index.html' because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#cyd(String #Wld)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#E4d(String #F4d)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#D4d(String #K6c)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#C4d(String #K6c)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.HandleRequest(String requestUrl)
at Telerik.BlackDragon.Client.Simulator.Services.SimulatorLoadService.OnRequestResource(Object #Y5b, RequestResourceEventArgs #r9b)
at Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.RaiseRequestResource(RequestResourceEventArgs eventArgs)
at Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.OnRequestResource(IWebBrowser browserControl, IRequestResponse requestResponse)
at CefSharp.Wpf.WebViewEx.raise_RequestResource(IWebBrowser value0, IRequestResponse value1)
at CefSharp.Wpf.WebViewEx.OnRequestResource(IWebBrowser browserControl, IRequestResponse requestResponse)
at CefSharp.Wpf.WebViewEx.OnBeforeResourceLoad(IWebBrowser browser, IRequestResponse requestResponse)
at CefSharp.ClientAdapter.OnBeforeResourceLoad(ClientAdapter* , CefRefPtr<CefBrowser>* browser, CefRefPtr<CefRequest>* request, CefStringBase<CefStringTraitsUTF16>* redirectUrl, CefRefPtr<CefStreamReader>* resourceStream, CefRefPtr<CefResponse>* response, Int32 loadFlags)
[2013-11-14 08:46:21.861] Log (Info,None): Version 2013.3.1111.1. Deployment location https://app.icenium.com.
[2013-11-14 08:46:24.387] Log (Info,None): Logged in as: pranieri@linvatec.com
[2013-11-14 08:47:50.360] Log (Info,None): Project "FieldStock.proj" (default targets):
Done building project "FieldStock.proj".
[2013-11-14 09:21:47.966] Log (Info,Low): Found device Conmed's iPad
[2013-11-14 09:24:00.196] Log (Info,None): Project "FieldStock.proj" (default targets):
Done building project "FieldStock.proj".
[2013-11-14 09:28:38.021] Log (Info,None): Project "FieldStock.proj" (default targets):
Done building project "FieldStock.proj".
[2013-11-14 12:04:19.058] Log (Exception,High):
[2013-11-14 12:04:55.144] Log (Exception,High): System.IO.IOException: The process cannot access the file 'C:\Documents and Settings\pranieri\Local Settings\Application Data\Telerik\BlackDragon\pranieri_linvatec.com\FieldStock 2.7\FieldStock\index.html' because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#cyd(String #Wld)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#E4d(String #F4d)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#D4d(String #K6c)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#C4d(String #K6c)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.HandleRequest(String requestUrl)
at Telerik.BlackDragon.Client.Simulator.Services.SimulatorLoadService.OnRequestResource(Object #Y5b, RequestResourceEventArgs #r9b)
at Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.RaiseRequestResource(RequestResourceEventArgs eventArgs)
at Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.OnRequestResource(IWebBrowser browserControl, IRequestResponse requestResponse)
at CefSharp.Wpf.WebViewEx.raise_RequestResource(IWebBrowser value0, IRequestResponse value1)
at CefSharp.Wpf.WebViewEx.OnRequestResource(IWebBrowser browserControl, IRequestResponse requestResponse)
at CefSharp.Wpf.WebViewEx.OnBeforeResourceLoad(IWebBrowser browser, IRequestResponse requestResponse)
at CefSharp.ClientAdapter.OnBeforeResourceLoad(ClientAdapter* , CefRefPtr<CefBrowser>* browser, CefRefPtr<CefRequest>* request, CefStringBase<CefStringTraitsUTF16>* redirectUrl, CefRefPtr<CefStreamReader>* resourceStream, CefRefPtr<CefResponse>* response, Int32 loadFlags)
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Markus
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answered on 18 Nov 2013, 01:09 PM
Just wanted to report that I have Simulator crashes all the time saving files.
I just ignored them so far think it might be my system. Windows 7 all updates done.
Markus
I just ignored them so far think it might be my system. Windows 7 all updates done.
Markus
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Hi guys,
@Paul: It appears that Windows XP does not have localappdata environmental variable set, but the files are there e.g.: C:\Documents and Settings\USERNAME\Local Settings\Application Data\Telerik\BlackDragon.
Thanks for the provided logs, the exception means that some other process has locked the index.html file and the simulator is unable to access it. You could try restarting your PC or use a 3rd party tool, like Unlocker to unlock the files in your project folder and identify which is the problematic process. Another user already identified this to be Windows Defender in his case.
@Markus: if you do not get such exception, please provide the requested logs, so we can get to the bottom of the issue.
Regards,
Steve
Telerik
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@Paul: It appears that Windows XP does not have localappdata environmental variable set, but the files are there e.g.: C:\Documents and Settings\USERNAME\Local Settings\Application Data\Telerik\BlackDragon.
Thanks for the provided logs, the exception means that some other process has locked the index.html file and the simulator is unable to access it. You could try restarting your PC or use a 3rd party tool, like Unlocker to unlock the files in your project folder and identify which is the problematic process. Another user already identified this to be Windows Defender in his case.
@Markus: if you do not get such exception, please provide the requested logs, so we can get to the bottom of the issue.
Regards,
Steve
Telerik
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Alfredo
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answered on 25 Nov 2013, 01:27 AM
I also get the simulator crashes on HTML file save. My system is a PC running Win 8.1 in top notch condition. Tell me what can I do to help with the solution.
Thank you!
Thank you!
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Hi Alfredo,
We need the same logs requested earlier in this thread. If you do get the same exception as Paul, please make sure it is not an antivirus tampering the file.
Regards,
Steve
Telerik
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We need the same logs requested earlier in this thread. If you do get the same exception as Paul, please make sure it is not an antivirus tampering the file.
Regards,
Steve
Telerik
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Paul
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answered on 25 Nov 2013, 05:47 PM
Steve,
I downloaded and installed the 3rd party Unlocker program you had suggested. First off, this application came with a lot of spam-ware that I had some issues removing. Also, I was unable to find through Unlocker, any locks on the index.html file that was being "locked". Windows Defender is also not installed/active on my computer. Do you have any other recommendations for Unlocker software that I can fix this issue, without the bloat-ware of course.
Paul
I downloaded and installed the 3rd party Unlocker program you had suggested. First off, this application came with a lot of spam-ware that I had some issues removing. Also, I was unable to find through Unlocker, any locks on the index.html file that was being "locked". Windows Defender is also not installed/active on my computer. Do you have any other recommendations for Unlocker software that I can fix this issue, without the bloat-ware of course.
Paul
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Markus
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answered on 26 Nov 2013, 02:36 PM
Dear Steve
Here is some of my info
Version 2013.3.1111.1
Crash happens not when I change content within a tag but when I delete a tag
www.marktold.com/screencast/icenium_crash.swf
Windows logs
Markus
Here is some of my info
Version 2013.3.1111.1
Crash happens not when I change content within a tag but when I delete a tag
www.marktold.com/screencast/icenium_crash.swf
[2013-11-26 15:17:11.149] Log (Info,None): Version 2013.3.1111.1. Deployment location https://app.icenium.com.[2013-11-26 15:17:12.833] Log (Info,None): Logged in as: mb@marktold.comZUOL Synchronized.[2013-11-26 15:23:12.133] Log (Exception,High): System.IO.IOException: Der Prozess kann nicht auf die Datei "C:\Users\MarkTold\AppData\Local\Telerik\BlackDragon\mb_marktold.com\ZUOL\ZUOL\index.html" zugreifen, da sie von einem anderen Prozess verwendet wird. bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) bei System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) bei System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) bei Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#cyd(String #Wld) bei Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#E4d(String #F4d) bei Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#D4d(String #K6c) bei Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#C4d(String #K6c) bei Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.HandleRequest(String requestUrl) bei Telerik.BlackDragon.Client.Simulator.Services.SimulatorLoadService.OnRequestResource(Object #Y5b, RequestResourceEventArgs #r9b) bei Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.RaiseRequestResource(RequestResourceEventArgs eventArgs) bei Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.OnRequestResource(IWebBrowser browserControl, IRequestResponse requestResponse) bei CefSharp.Wpf.WebViewEx.raise_RequestResource(IWebBrowser value0, IRequestResponse value1) bei CefSharp.Wpf.WebViewEx.OnRequestResource(IWebBrowser browserControl, IRequestResponse requestResponse) bei CefSharp.Wpf.WebViewEx.OnBeforeResourceLoad(IWebBrowser browser, IRequestResponse requestResponse) bei CefSharp.ClientAdapter.OnBeforeResourceLoad(ClientAdapter* , CefRefPtr<CefBrowser>* browser, CefRefPtr<CefRequest>* request, CefStringBase<CefStringTraitsUTF16>* redirectUrl, CefRefPtr<CefStreamReader>* resourceStream, CefRefPtr<CefResponse>* response, Int32 loadFlags)[2013-11-26 15:23:26.099] Log (Exception,High): Windows logs
Anwendung: Icenium.Simulator.exeFrameworkversion: v4.0.30319Beschreibung: Der Prozess wurde aufgrund eines Ausnahmefehlers beendet.Ausnahmeinformationen: System.IO.IOExceptionStapel: bei System.IO.__Error.WinIOError(Int32, System.String) bei System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean) bei System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare) bei Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#cyd(System.String) bei Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#E4d(System.String) bei Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#D4d(System.String) bei Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#C4d(System.String) bei Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.HandleRequest(System.String) bei Telerik.BlackDragon.Client.Simulator.Services.SimulatorLoadService.OnRequestResource(System.Object, Telerik.BlackDragon.Client.UI.RequestResourceEventArgs) bei Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.RaiseRequestResource(Telerik.BlackDragon.Client.UI.RequestResourceEventArgs) bei Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.OnRequestResource(CefSharp.IWebBrowser, CefSharp.IRequestResponse) bei CefSharp.Wpf.WebViewEx.raise_RequestResource(CefSharp.IWebBrowser, CefSharp.IRequestResponse) bei CefSharp.Wpf.WebViewEx.OnRequestResource(CefSharp.IWebBrowser, CefSharp.IRequestResponse) bei CefSharp.Wpf.WebViewEx.OnBeforeResourceLoad(CefSharp.IWebBrowser, CefSharp.IRequestResponse) bei <Module>.CefSharp.ClientAdapter.OnBeforeResourceLoad(CefSharp.ClientAdapter*, CefRefPtr<CefBrowser>*, CefRefPtr<CefRequest>*, CefStringBase<CefStringTraitsUTF16>*, CefRefPtr<CefStreamReader>*, CefRefPtr<CefResponse>*, Int32)Name der fehlerhaften Anwendung: Icenium.Simulator.exe, Version: 2013.3.1111.1, Zeitstempel: 0x5280ab9bName des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.1.7601.18229, Zeitstempel: 0x51fb1116Ausnahmecode: 0xe0434352Fehleroffset: 0x0000c41fID des fehlerhaften Prozesses: 0x1c58Startzeit der fehlerhaften Anwendung: 0x01ceeab45fe458f4Pfad der fehlerhaften Anwendung: C:\USERS\MARKTOLD\APPDATA\LOCAL\TELERIK\BLACKDRAGON\CACHE\TELERIK.BLACKDRAGON.CLIENT.MOBILE.SIMULATOR-2013.3.1111.1\SimulatorTool\Icenium.Simulator.exePfad des fehlerhaften Moduls: C:\Windows\syswow64\KERNELBASE.dllBerichtskennung: a48301c6-56a7-11e3-bb47-0009dd502f31Markus
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Hi guys,
@Paul: this is news to us, this program did not come with any bloatware before. You can try the LockHunter, which we tested and does not contain any undesired apps. The exception about the file being locked cannot be wrong, if lock hunter does not show anything as well, try whether this happens in another app (or even on another machine).
@Markus: you exception is exactly the same, some other process has locked the index.html file. This must also be related to the crash, as the same steps as you've shown in the video do not cause crash on our end.
Regards,
Steve
Telerik
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@Paul: this is news to us, this program did not come with any bloatware before. You can try the LockHunter, which we tested and does not contain any undesired apps. The exception about the file being locked cannot be wrong, if lock hunter does not show anything as well, try whether this happens in another app (or even on another machine).
@Markus: you exception is exactly the same, some other process has locked the index.html file. This must also be related to the crash, as the same steps as you've shown in the video do not cause crash on our end.
Regards,
Steve
Telerik
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answered on 28 Nov 2013, 01:38 PM
@Paul
@Alfrede
I have McAfee insalled. You got the same by any chance
@Steve
a) it's strange 3 guys having this
b) it's strange that chaning text does not effect it but deleting tag does. Changing .js file does not trigger crash.
Markus
@Alfrede
I have McAfee insalled. You got the same by any chance
@Steve
a) it's strange 3 guys having this
b) it's strange that chaning text does not effect it but deleting tag does. Changing .js file does not trigger crash.
Markus
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Paul
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answered on 02 Dec 2013, 01:53 PM
Steve,
Something has changed....I have consistently had this issue since I believe version 1.6 of Graphite. I could replicate it constantly. However, as of this morning, after installing LockHunter and finding NO lock on the index.html file, I was unable to replicate the issue with the simulator crashing. I have been out of my office since Wednesday afternoon, and at that time the simulator crash was still occurring. Any thoughts?
Also I've followed up with our IT support team, and no update to my computer was done over the holiday. I will continue to beat up on Graphite today, and will reply back if the issue reappears.
Paul
Something has changed....I have consistently had this issue since I believe version 1.6 of Graphite. I could replicate it constantly. However, as of this morning, after installing LockHunter and finding NO lock on the index.html file, I was unable to replicate the issue with the simulator crashing. I have been out of my office since Wednesday afternoon, and at that time the simulator crash was still occurring. Any thoughts?
Also I've followed up with our IT support team, and no update to my computer was done over the holiday. I will continue to beat up on Graphite today, and will reply back if the issue reappears.
Paul
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Hi Paul,
We have not done any uploads since November 11th, so nothing has changed on our end either.
Regards,
Steve
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We have not done any uploads since November 11th, so nothing has changed on our end either.
Regards,
Steve
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answered on 02 Dec 2013, 05:42 PM
Disregard my previous post. The simulator crash is still occurring during the SAVE of an HTML file. Also I have completely dissected my steps, click by click, and checked LockHunter as I went. Each time I still get "No Lock" exists. I even pulled my project into a new project. Below is my latest log file, not much different from the first, only this time it is pointing at my new project's path. I have noticed that pretty regularly I get the little "disconnected" icon in Graphite's toolbar saying that the file was not correctly sycned with the cloud, or something like that. Could this be related, perhaps an issue where the sycning is trying to occur?
[2013-12-02 08:32:56.536] Log (Info,None): Version 2013.3.1111.1. Deployment location https://app.icenium.com.
[2013-12-02 08:32:59.739] Log (Info,None): Logged in as: pranieri@linvatec.com
[2013-12-02 08:57:04.668] Log (Exception,High): System.IO.IOException: The process cannot access the file 'C:\Documents and Settings\pranieri\Local Settings\Application Data\Telerik\BlackDragon\pranieri_linvatec.com\FieldStock\FieldStock\index.html' because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#cyd(String #Wld)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#E4d(String #F4d)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#D4d(String #K6c)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#C4d(String #K6c)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.HandleRequest(String requestUrl)
at Telerik.BlackDragon.Client.Simulator.Services.SimulatorLoadService.OnRequestResource(Object #Y5b, RequestResourceEventArgs #r9b)
at Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.RaiseRequestResource(RequestResourceEventArgs eventArgs)
at Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.OnRequestResource(IWebBrowser browserControl, IRequestResponse requestResponse)
at CefSharp.Wpf.WebViewEx.raise_RequestResource(IWebBrowser value0, IRequestResponse value1)
at CefSharp.Wpf.WebViewEx.OnRequestResource(IWebBrowser browserControl, IRequestResponse requestResponse)
at CefSharp.Wpf.WebViewEx.OnBeforeResourceLoad(IWebBrowser browser, IRequestResponse requestResponse)
at CefSharp.ClientAdapter.OnBeforeResourceLoad(ClientAdapter* , CefRefPtr<CefBrowser>* browser, CefRefPtr<CefRequest>* request, CefStringBase<CefStringTraitsUTF16>* redirectUrl, CefRefPtr<CefStreamReader>* resourceStream, CefRefPtr<CefResponse>* response, Int32 loadFlags)
[2013-12-02 12:19:26.249] Log (Exception,High): System.InvalidOperationException: The collection has been marked as complete with regards to additions.
Server stack trace:
at System.Collections.Concurrent.BlockingCollection`1.TryAddWithNoTimeValidation(T item, Int32 millisecondsTimeout, CancellationToken cancellationToken)
at #8u.#CDc.#Fe(HttpRequestMessage #Ne)
at #8u.#Gzc.RequestAsync(Action`1 #DDc, Action`1 #EDc)
at #8u.#CDc.#FDc.RequestAsync(Action`1 #DDc, Action`1 #EDc)
at OperationExecutorExtensions.RequestAsync[TServiceContract](IOperationExecutor`1 executor, Action`1 serviceSetup)
at OperationExecutorExtensions.#S0c.#qb()
Exception rethrown at [0]:
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
at OperationExecutorExtensions.#X0c.#qb()
Exception rethrown at [1]:
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
at Telerik.BlackDragon.Client.Modules.VersionControl.VersionControlService.#Ugd.#qb()
[2013-12-02 12:19:29.405] Log (Exception,High): System.InvalidOperationException: The collection has been marked as complete with regards to additions.
Server stack trace:
at System.Collections.Concurrent.BlockingCollection`1.TryAddWithNoTimeValidation(T item, Int32 millisecondsTimeout, CancellationToken cancellationToken)
at #8u.#CDc.#Fe(HttpRequestMessage #Ne)
at #8u.#Gzc.RequestAsync(Action`1 #DDc, Action`1 #EDc)
at #8u.#CDc.#FDc.RequestAsync(Action`1 #DDc, Action`1 #EDc)
at OperationExecutorExtensions.RequestAsync[TServiceContract](IOperationExecutor`1 executor, Action`1 serviceSetup)
at OperationExecutorExtensions.#S0c.#qb()
Exception rethrown at [0]:
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
at OperationExecutorExtensions.#bEc.#qb()
[2013-12-02 08:32:56.536] Log (Info,None): Version 2013.3.1111.1. Deployment location https://app.icenium.com.
[2013-12-02 08:32:59.739] Log (Info,None): Logged in as: pranieri@linvatec.com
[2013-12-02 08:57:04.668] Log (Exception,High): System.IO.IOException: The process cannot access the file 'C:\Documents and Settings\pranieri\Local Settings\Application Data\Telerik\BlackDragon\pranieri_linvatec.com\FieldStock\FieldStock\index.html' because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#cyd(String #Wld)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#E4d(String #F4d)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#D4d(String #K6c)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.#C4d(String #K6c)
at Telerik.BlackDragon.Client.Simulator.Services.ExecuteProcessors.LocalUrlRequestProcessor.HandleRequest(String requestUrl)
at Telerik.BlackDragon.Client.Simulator.Services.SimulatorLoadService.OnRequestResource(Object #Y5b, RequestResourceEventArgs #r9b)
at Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.RaiseRequestResource(RequestResourceEventArgs eventArgs)
at Telerik.BlackDragon.Client.Modules.WebBrowser.WebBrowser.OnRequestResource(IWebBrowser browserControl, IRequestResponse requestResponse)
at CefSharp.Wpf.WebViewEx.raise_RequestResource(IWebBrowser value0, IRequestResponse value1)
at CefSharp.Wpf.WebViewEx.OnRequestResource(IWebBrowser browserControl, IRequestResponse requestResponse)
at CefSharp.Wpf.WebViewEx.OnBeforeResourceLoad(IWebBrowser browser, IRequestResponse requestResponse)
at CefSharp.ClientAdapter.OnBeforeResourceLoad(ClientAdapter* , CefRefPtr<CefBrowser>* browser, CefRefPtr<CefRequest>* request, CefStringBase<CefStringTraitsUTF16>* redirectUrl, CefRefPtr<CefStreamReader>* resourceStream, CefRefPtr<CefResponse>* response, Int32 loadFlags)
[2013-12-02 12:19:26.249] Log (Exception,High): System.InvalidOperationException: The collection has been marked as complete with regards to additions.
Server stack trace:
at System.Collections.Concurrent.BlockingCollection`1.TryAddWithNoTimeValidation(T item, Int32 millisecondsTimeout, CancellationToken cancellationToken)
at #8u.#CDc.#Fe(HttpRequestMessage #Ne)
at #8u.#Gzc.RequestAsync(Action`1 #DDc, Action`1 #EDc)
at #8u.#CDc.#FDc.RequestAsync(Action`1 #DDc, Action`1 #EDc)
at OperationExecutorExtensions.RequestAsync[TServiceContract](IOperationExecutor`1 executor, Action`1 serviceSetup)
at OperationExecutorExtensions.#S0c.#qb()
Exception rethrown at [0]:
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
at OperationExecutorExtensions.#X0c.#qb()
Exception rethrown at [1]:
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
at Telerik.BlackDragon.Client.Modules.VersionControl.VersionControlService.#Ugd.#qb()
[2013-12-02 12:19:29.405] Log (Exception,High): System.InvalidOperationException: The collection has been marked as complete with regards to additions.
Server stack trace:
at System.Collections.Concurrent.BlockingCollection`1.TryAddWithNoTimeValidation(T item, Int32 millisecondsTimeout, CancellationToken cancellationToken)
at #8u.#CDc.#Fe(HttpRequestMessage #Ne)
at #8u.#Gzc.RequestAsync(Action`1 #DDc, Action`1 #EDc)
at #8u.#CDc.#FDc.RequestAsync(Action`1 #DDc, Action`1 #EDc)
at OperationExecutorExtensions.RequestAsync[TServiceContract](IOperationExecutor`1 executor, Action`1 serviceSetup)
at OperationExecutorExtensions.#S0c.#qb()
Exception rethrown at [0]:
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
at OperationExecutorExtensions.#bEc.#qb()
0
Hi Paul,
Thank you for the additional information. We have not yet been able to reproduce this issue in our local tests, but I have logged it in our bug tracker and we would keep trying until we figure out what goes wrong on your machines.
Thank you for the involvement, guys!
Regards,
Steve
Telerik
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Thank you for the additional information. We have not yet been able to reproduce this issue in our local tests, but I have logged it in our bug tracker and we would keep trying until we figure out what goes wrong on your machines.
Thank you for the involvement, guys!
Regards,
Steve
Telerik
You've missed the Icenium Visual Studio Integration keynote? It has been recorded and posted here.
Looking for tips & tricks directly from the Icenium team? Check out our blog!
Share feedback and vote for features on our Feedback Portal.