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MiddleTommy
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MiddleTommy
asked on 11 Oct 2011, 04:19 PM
When ever JustCode has an error I try to send it via the "Report JustCode Problems" dialog. However It never sends it. It always has an error and cant log into my account. I dont have time to manually send JustCode errors.
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Hi Middletommy,
Sorry for the inconvenience. Could you please open a ticket and send us the JC logs. You can find them in %localappdata%\JustCode\Logs. It can't be a problem with your credentials because JustCode sends anonymous feedback if you don't provide valid credentials. We have some known issues with ISA server in the environment, but the logs will help us pin down the problem.
Kind regards,
Svetlozar
the Telerik team
Sorry for the inconvenience. Could you please open a ticket and send us the JC logs. You can find them in %localappdata%\JustCode\Logs. It can't be a problem with your credentials because JustCode sends anonymous feedback if you don't provide valid credentials. We have some known issues with ISA server in the environment, but the logs will help us pin down the problem.
Kind regards,
Svetlozar
the Telerik team
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