Scrollbar issue in Chrome with UseStaticHeaders and Frozen Columns

10 posts, 0 answers
  1. Ryan
    Ryan avatar
    2 posts
    Member since:
    Oct 2011

    Posted 21 Sep 2016 Link to this post

    Hello, we are having an issue when using frozen columns with the RadGrid in Chrome.  The scrollbar disappears on first load.  However, if you resize the browser or click on a column header to sort, the scrollbar re-appears.

    I've had the same issue with the demo at https://demos.telerik.com/aspnet-ajax/grid/examples/columns-rows/columns/frozen-columns/defaultcs.aspx.  However, a few times the demo worked okay when I refreshed.  When I paste the demo code in my project and connect to my datasource, it never works on first load.  I think it may be a timing issue.

     

    Thanks

     

  2. jasper
    jasper avatar
    6 posts
    Member since:
    Oct 2012

    Posted 21 Sep 2016 Link to this post

    Hi,

    We ran into the same issue. I hope you can provide a quickfix very soon because this is a big problem in our production environment. Symptoms started since the latest Chrome update 53.0.2785.116.

    Regards, Erik Brink

    Thinkwise Software

  3. Murugesan Jambukesan
    Murugesan Jambukesan avatar
    13 posts
    Member since:
    Sep 2009

    Posted 22 Sep 2016 Link to this post

    Hi,

    We have the exact issue in our Production Environment. Users can not work with this option. Please response about this issue

     

    Thanks,

  4. Pavlina
    Admin
    Pavlina avatar
    6154 posts

    Posted 22 Sep 2016 Link to this post

    Hello,

    No changes where made in the Grid frozen columns functionality in the last few months, which means that the problem you encounter is only related to the browser version update. However, we will investigate the case further and depending on the browser specifics and next versions of the Chrome we will take the necessary action. 

    Regards,
    Pavlina
    Telerik by Progress
    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
  5. jasper
    jasper avatar
    6 posts
    Member since:
    Oct 2012

    Posted 26 Sep 2016 Link to this post

    Any quickfixes already? 

     

    Notice the vertical scrollbar becomes visible on the div with id="FrozenScroll" which pushes the horizontal scrollbar down and it becomes invisible by that.

    Why does this div have overflow: auto on both ends and not only on the horizontal part?

    Clearly it is browser related but maybe the grid html/javascript could be manipulated a bit to solve this issue once and for all.

  6. Pavlina
    Admin
    Pavlina avatar
    6154 posts

    Posted 27 Sep 2016 Link to this post

    Hi,

    The problem with grid scrollbar in Chrome 53 is fixed and the fix will be included in the internal build which will be available for download in your account later today.

    As a workaround you can also use the code snippet below:
    #<%=RadGrid1.ClientID %>_Frozen {
        overflow-x: scroll !important;
    }  

    Regards,
    Pavlina
    Telerik by Progress
    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
  7. Informatique Ressource Humaine
    Informatique Ressource Humaine avatar
    1 posts
    Member since:
    Oct 2015

    Posted 27 Sep 2016 in reply to Pavlina Link to this post

    Hi, 

    We have the same problem here. The upgrade will be available for all or just for jasper's account ?

    Is-it possible to access this upgrade too ?

    Thank's,

    Regards,

    Da Costa Maia Anthony.

  8. Ryan
    Ryan avatar
    2 posts
    Member since:
    Oct 2011

    Posted 27 Sep 2016 in reply to Pavlina Link to this post

    Thanks, Pavlina.  The workaround works for us.
  9. Sundeep
    Sundeep avatar
    1 posts
    Member since:
    Sep 2016

    Posted 28 Sep 2016 Link to this post

    Thanks, Pavlina. This worked for me. 
  10. sudheer
    sudheer avatar
    1 posts
    Member since:
    Nov 2013

    Posted 09 Jan Link to this post

    Thanks Pavlina , your workaround work me.
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